From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 24 Feb 2025 07:04:02 -0800
Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD  
 #Ref 20250223003226905
Message-Id: <M4F1TNLJHPU4.J0R4G3CQX2VE1@eecuswebserver2>
To: "a-D7882AD1A09848A8B8AD9413C7A29128@relay.walmart.com"
	<a-D7882AD1A09848A8B8AD9413C7A29128@relay.walmart.com>
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<p><span style=3D"color: rgb(51, 51, 51); text-wrap-mode: wrap; background-=
color: rgb(255, 255, 255);">Hello Erika -</span><span style=3D"color: rgb(5=
1, 51, 51); font-family: tahoma; font-size: 11px; text-wrap-mode: wrap; bac=
kground-color: rgb(255, 255, 255);"></span></p><p style=3D"color: rgb(51, 5=
1, 51); text-wrap-mode: wrap; background-color: rgb(255, 255, 255);">&nbsp;=
</p><p style=3D"color: rgb(51, 51, 51); text-wrap-mode: wrap; background-co=
lor: rgb(255, 255, 255);">This has been noted.</p><p style=3D"color: rgb(51=
, 51, 51); text-wrap-mode: wrap; background-color: rgb(255, 255, 255);">&nb=
sp;</p><p style=3D"color: rgb(51, 51, 51); text-wrap-mode: wrap; background=
-color: rgb(255, 255, 255);">Thanks,</p><p style=3D"color: rgb(51, 51, 51);=
 text-wrap-mode: wrap; background-color: rgb(255, 255, 255);">Jerson</p><p>=
<br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nbsp;</p><p=
><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is Walmart =
Customer Care, contacting you on behalf of the customer for the order below=
. The customer is receiving a copy of this message.</p><p><br/></p><p><stro=
ng> Customer Name:</strong>&nbsp;erika hein</p><p><strong>Customer Order Nu=
mber:</strong>&nbsp;200012723871087</p><p><strong>Purchase Order No:</stron=
g>&nbsp;109004542648972</p><p><strong> Reason for Contact: </strong>&nbsp;D=
elivered to Wrong Location/LAD</p><p><strong> Item name/number: </strong>&n=
bsp; Madison Park Andora Transitional Polyester Fabric Lined Window Panel i=
n Navy/51744549</p><p><strong> Agent message: </strong>&nbsp; Hi this is wa=
lmart.com , customer is saying that she wants to return these items , so ki=
ndly arrange a pickup for the items if possible as soon you read this email=
, and if you have any questions or want to share something in this regard r=
egarding the return procedure , firstly do contact the customer and then pr=
oceed for that. also make sure that you confirm date and time with the cust=
omer for this concern.</p><p><br/></p><p><br/></p><p><strong>What you need =
to do now:</strong></p><p>1. Reply to this message to contact the customer,=
 and do so within 48 hours, per the guidelines outlined in the <a href=3D"h=
ttps://sellerhelp.walmart.com/s/guide?article=3D000006402#Customer_Service_=
Requirements">Marketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczMFuwyAMANCvCcfIGFObAweW9DCph2n7AhJMh5RSKYsy7e8n9Qdeibm6C6nRaJnAocXA5j=
vyaok95cIZKFzqUlShMiyrq1AhmBYR0AOis-TI80i-erQoTr3UEJaBYNct_42_eXvk_RjX58O0v=
rai_XgvcWYRTLNNEIQkyZukOZB1EycMFsXssfX6HAiK_rR7131rZ-v3l3PEaZo-Bpe-rrfb9dOc=
Ef8DAAD___B_OWE"/></p>=