Subject: RE:Message from Walmart.com Customer: Where is my order, 200012777496434 #Ref 20250223003226926
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 24 Feb 2025 06:16:23 -0800

Hello Marc / Walmart -

Thank you for your email. There is no shipping movement on the order, I can a replacement for you. If you agree to this, may you confirm your shipping address please? And please allow 5-7 business days for FedEx Ground delivery.

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Marc Petrin wants to connect with you for the order below:

Customer Order Number:  200012777496434

Purchase Order No:  109005265937273

Reason for Contact:  Where is my order

Item name/number:  Madison Park Baxter 7 Piece Comforter Set in Mint King/23579841

Customer Message:

Has my order been shipped?  Walmart shows a ship date of 2/20 with delivery on 2/25.  However, the
Fedex link shows that Fedex has not received the package.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team