From: "info@designerliving.com" Date: Thu, 20 Feb 2025 07:57:03 -0800 Subject: RE:Please contact the customer - Request cancel #Ref 20250219003426800 Message-Id: To: "a-68E381348A8C43649C261C84853A8F8A@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Janin= e,

Thank you for reaching out.

Unfortunately, this order wa= s fulfilled by Walmart, so we don=E2=80=99t have access to your order detai= ls. Please contact Walmart Customer Service for assistance.

We apologiz= e for any inconvenience and wish we could help further.

Sincerely,

G= iselle

Designer Living Customer Servic= e

info@designerliving.com

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Dear Designer Living= Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer fo= r the order below. The customer is receiving a copy of this message.

Customer Name: Janine Moreeng

<= p>Customer Order Number: 200012862803752

Purchase Order No: None

Reason for Contact: = Request cancel

Item name/number: &nb= sp; None/5230551839

Agent message: Cancellat= ion is requested

What you need to do = now:

1. Reply to this message to contact the customer, and d= o so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team