From: "info@designerliving.com" Date: Thu, 20 Feb 2025 07:57:39 -0800 Subject: RE:Please contact the customer - Request cancel #Ref 20250219003426801 Message-Id: To: "a-B87DE8E656204E729D8DAF55266D6BCF@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Janine,

Thank you for reaching out.

Unfortunately, this order was fulfilled by Walmart, so we don=E2=80=99t h= ave access to your order details. Please contact Walmart Customer Service f= or assistance.

We apologize for any inconvenience and wish we could hel= p further.

Sincerely,

Giselle

Designer Living Customer Service

info@designerliving.com

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Dear Designer Living Inc.&nbs= p;

** THIS IS AN ESCALATION **

This is = Walmart Customer Care, contacting you on behalf of the customer for the ord= er below. The customer is receiving a copy of this message.

Customer Name: Janine Moreeng

Customer Order Number: 200012862803752

Purchas= e Order No: None

Reason for Contact: = Request cancel

Item name/number: None/= 5817450433

Agent message: Cancellation is re= quested

What you need to do now:

1. Reply to this message to contact the customer, and do so with= in 48 hours, per the guidelines outlined in the M= arketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=