Subject: RE:Message from Walmart.com Customer: Ask a question, 200012990560110 #Ref 20250219003226781
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 19 Feb 2025 08:31:14 -0800

Hello Lindsay / Walmart-

Thank you for your email. Upon checking with your Order No: 200012990560110/ Purchase order No: 109003184010549, the item has been refunded successfully. Kindly try to check your bank to see the amount that has been refunded. Thanks!

Sincerely,

Jerson

Designer Living Customer Service

===============================================================================

Dear Designer Living Inc.,

Lindsay Steele wants to connect with you for the order below:

Customer Order Number:  200012990560110

Purchase Order No:  109003184010549

Reason for Contact:  Ask a question

Item name/number:  Serta Parsa Queen Size Cozy Plush Electric Throw Heated Blanket Multi Heat Level Dark Teal/383885118

Customer Message:

I have asked where is my order numerous times with the reply that it is in transit. The tracking stops at Feb 2nd saying my item is hours away in another city. Can I have a refund? It obviously is lost and isn’t going to arrive.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team