From: "info@designerliving.com" Date: Tue, 18 Feb 2025 10:20:27 -0800 Subject: RE:Please contact the customer - Refund Not Received #Ref 20250215003426667 Message-Id: To: "a-225B1161AB3D41E681B6B7F988485EE2@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Shameka/Walmart,

Thank you for reaching= out.

Unfortunately, we are unable to process the refund at this time as= we were unable to verify whether the items were successfully returned to t= he Walmart store.

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We sincerely apologize for any inconvenience this may= cause and appreciate your understanding.

Sincerely,
Giselle
Designer Living Customer Service=
info@designerliving.com

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Dear Designer Living= Inc.,

** THIS IS AN ESCALATION **

<= p>This is Walmart Customer Care, contacting you on behalf of the customer f= or the order below.

Customer Name: = ;Shameka Fields

Customer Order Number: 20001253= 4581584

Purchase Order No: 108935733464188

<= p> Reason for Contact: Refund Not Received

Item name/number: Brystol 24 Piece Room in a Bag Teal= King, Bed Size: King, Actual Color: Teal/544133878

Agent message: Hello seller, the cx called = us to let us know that they returned the item to a Walmart store on Feb. 1.= Kindly check if the item was received and initiate the refund

<= /p>

What you need to do now:

1. Reply = to this message to contact the customer, and do so within 48 hours, per the= guidelines outlined in the Marketplace Seller Cu= stomer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team