Subject: RE:Heated Blanket Warranty #Ref 20250215003226660
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Sat, 15 Feb 2025 13:42:38 -0800

Hello Amanda-

We are sorry to hear of the issues you are having with your heated product.  Kindly note you have reached the wrong department. For electric product inquiries, please contact JLA Home Electric Product Support at 866-456-8852, Monday through Friday from 7:00 am to 3:30 pm (PST).  You can also send your request to [email-masked]. Thank you.

Note, we are closed for business on Monday, February 17th for President's Day.

Sincerely,

Helita

Designer Living Customer Service

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Hello,

I have a queen sized sherpa heated blanket and half of it has stopped working. It shows an E2 error code on the control, see attached photo. Please let me know how to proceed with a repair.

Thanks,

Amanda