Subject: RE:Message from Walmart.com Customer: Ask a question, 200012829260155 #Ref 20250211003426559
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 11 Feb 2025 13:33:12 -0800

Hello Yunet,

We reached out to FedEx to cancel the shipment, but unfortunately, they can no longer make the cancellation or proceed with any changes. We're so sorry about that.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Yunet Vichot wants to connect with you for the order below:

Customer Order Number:  200012829260155

Purchase Order No:  109004127041644

Reason for Contact:  Ask a question

Item name/number:  Regency Heights Maca Full/Queen Floral Print Reversible Comforter Set in Light Blue/5083850495

Customer Message:

Customer called because she want to cancel the order since is going to an incorrect address. Please contact FedEx to stop the shipment and in that way the order can get cancel because nobody will be receiving it.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team