From: "info@designerliving.com" Date: Tue, 11 Feb 2025 10:14:42 -0800 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250211003426553 Message-Id: <6HDP2BQLDPU4.CH50MALOW5731@eecuswebserver2> To: "a-3BCD5474BEB840D18657FB7371D1A64A@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Yunet= ,

Thank you for reaching out.

Unfortunately, it=E2=80=99s to= o late to cancel your order, as it has already shipped. You can track your = package using FedEx tracking number 285258534475.

<= span style=3D"font-family:'Arial',sans-serif">If you need further a= ssistance, feel free to let us know.

&n= bsp;

Sincerely,
Giselle
Designer Living Customer Service
= info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

D= ear Designer Living Inc.

** THIS IS AN ESCALATION *= *

This is Walmart Customer Care, contacting you on behalf= of the customer for the order below. The customer is receiving a copy of t= his message.

Customer Name: Yunet = Vichot

Customer Order Number: 200012829260155

Purchase Order No: 109004127041644

Reason for Contact: Delivered to Wrong Location/LAD

= Item name/number: Regency Heights Maca Full/Queen = Floral Print Reversible Comforter Set in Light Blue, Bed Size: Full/Queen, = Actual Color: Blue/5083850495

Agent message: = the customer needs the refund and cancelation, the customer already buy th= e item again and does not need this order because the address is wrong // t= he customer said that wants to cancel the order because after the order wil= l be delivered the customer will cannot return the item, please verify and = help the customer

What you need to do= now:

1. Reply to this message to contact the customer, and = do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team