From: "info@designerliving.com" Date: Fri, 07 Feb 2025 10:36:12 -0800 Subject: RE:Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250206003226395 Message-Id: To: "c-8ACB22D1E722421DB54865A564FD5691@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello -

Nope you can't hav= e both! The Walmart customer service has been processed the refund.

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Thanks,

Jerson

=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

No I wou= ld rather have the replacement. I don=E2=80=99t have that card anymore.

Sent from my iPhone

On Feb 7, 2025, at 1= 2:22=E2=80=AFPM, Designer Living Inc.

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Hello -

I can't provide a notes. If you want to= , I can process a refund instead.

Thanks,
Jerson&nb= sp;

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
My address is 2206 W. MacArthur Rd,= Lot 172, Wichita KS 67217. Can you put in the shipping notes to stay left = when entering the park. Drive all the way to the end of the road to the sto= p sign and my house is the last one on the left in front of the stop sign. = There is a storm shelter in front of my house.

<= p>Sent from my iPhone

On Feb 7, 2025, at 10:55=E2= =80=AFAM, Designer Living Inc.
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&= nbsp;Hello Egypt / Walmart -

Thank you for your= email. There is no shipping movement on the order, I can a replacement for= you. If you agree to this, may you confirm your shipping address please? A= nd please allow 5-7 business days for FedEx Ground delivery.

Sincerely,
Jerson
Designer Living Customer Service
i= nfo@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D
NO IT WAS NOT!!!! IT WAS DELI= VERED TO 172A NOT 172!!!! I HAVE A NEIGHBOR AD MY WITNESS THEY TOLD TVE DRI= VER NO ONE LIVED AT THAT HOUSE AND THE DRIVER TOOK IT!!!! I WANT A REFUND O= R A NEW ONE ISSUED!!!!!
Sent from my iPhone

On Feb 6, 2025, at 5:01=E2=80=AFPM, s-8ACB22D1E722421DB54865A564FD56= 91@relay.walmart.com wrote:

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You have a message from Designer Living Inc. - Walmart.com
=

Sales Order Id: 200= 012853652747
Item: Mi Zone Kids Full/Queen S= ize Comforter Sets, 4-Piece Kids Bedding Set for Boys, Space Rocket Ship Co= mforter Bed Set, Navy

Hello Egypt / Wama= rt -

Thank yo for reaching out. The address is correct a= nd it was delivered to your correct address on Feb. 06. Please check your o= rder with your family, friends or neighbours.

Thanks,
Jerson
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.&nbs= p;

** THIS IS AN ESCALATION **

This is = Walmart Customer Care, contacting you on behalf of the customer for the ord= er below. The customer is receiving a copy of this message.

=
Customer Name: Egypt Minton
Custome= r Order Number: 200012853652747
Purchase Order = No: 109003389130932
Reason for Contact: Delivered to Wrong Location/LAD
Item name/number: <= /strong> Mi Zone Kids Full/Queen Size Comforter Sets, 4-Piece Kids Be= dding Set for Boys, Space Rocket Ship Comforter Bed Set, Navy/539914512
=
Agent message: Dear seller the Cx has not recei= ved the order, although it has been marked as delivered but has been delive= red to wrong address. Please process replacement for the Cx as soon as poss= ible.

What you need to do now:
1. Reply to this message to contact the customer, and do so within= 48 hours, per the guidelines outlined in the Mar= ketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Serv= ice Team

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