From: "info@designerliving.com" Date: Fri, 07 Feb 2025 10:22:42 -0800 Subject: RE:Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250206003226395 Message-Id: To: "c-8ACB22D1E722421DB54865A564FD5691@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello -

I can't provide a = notes. If you want to, I can process a refund instead.

Th= anks,

Jerson

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My address is = 2206 W. MacArthur Rd, Lot 172, Wichita KS 67217. Can you put in the shippin= g notes to stay left when entering the park. Drive all the way to the end o= f the road to the stop sign and my house is the last one on the left in fro= nt of the stop sign. There is a storm shelter in front of my house.

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Sent from my iPhone

On Fe= b 7, 2025, at 10:55=E2=80=AFAM, Designer Living Inc.

=EF=BB=BF

Hello Egypt / Walmart -

Thank you for your email. There is no shipping movement on the order, I= can a replacement for you. If you agree to this, may you confirm your ship= ping address please? And please allow 5-7 business days for FedEx Ground de= livery.

Sincerely,

Jerson

Designer Living Cu= stomer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

NO IT= WAS NOT!!!! IT WAS DELIVERED TO 172A NOT 172!!!! I HAVE A NEIGHBOR AD MY W= ITNESS THEY TOLD TVE DRIVER NO ONE LIVED AT THAT HOUSE AND THE DRIVER TOOK = IT!!!! I WANT A REFUND OR A NEW ONE ISSUED!!!!!

Sent from my iPh= one

On Feb 6, 2025, at 5:01=E2=80=AFPM, s-8ACB22= D1E722421DB54865A564FD5691@relay.walmart.com wrote:

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=EF=BB=BF

You have a message from Designer Living Inc. = - Walmart.com

Sales Orde= r Id: 200012853652747

Item: M= i Zone Kids Full/Queen Size Comforter Sets, 4-Piece Kids Bedding Set for Bo= ys, Space Rocket Ship Comforter Bed Set, Navy

Hello Egypt / Wamart -

Thank yo for reaching out. = The address is correct and it was delivered to your correct address on Feb.= 06. Please check your order with your family, friends or neighbours.

Thanks,

Jerson

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear = Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of = the customer for the order below. The customer is receiving a copy of this = message.

Customer Name: Egypt Mint= on

Customer Order Number: 200012853652747

Purchase Order No: 109003389130932

Re= ason for Contact: Delivered to Wrong Location/LAD

Item name/number: Mi Zone Kids Full/Queen Size Comfort= er Sets, 4-Piece Kids Bedding Set for Boys, Space Rocket Ship Comforter Bed= Set, Navy/539914512

Agent message: Dear sel= ler the Cx has not received the order, although it has been marked as deliv= ered but has been delivered to wrong address. Please process replacement fo= r the Cx as soon as possible.

What yo= u need to do now:

1. Reply to this message to contact the cu= stomer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Serv= ice Team

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