From: "info@designerliving.com" Date: Fri, 07 Feb 2025 08:54:51 -0800 Subject: RE:Re: Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250206003226395 Message-Id: To: "c-8ACB22D1E722421DB54865A564FD5691@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Egypt / Walmart -

Thank you for your email. There is no shipping movement on the or= der, I can a replacement for you. If you agree to this, may you confirm you= r shipping address please? And please allow 5-7 business days for FedEx Gro= und delivery.

Sincerely,

Jerson

Designer Liv= ing Customer Service

info@designerliving.com

=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

NO IT WAS NOT!!!! IT WAS DELIVERED TO 172A NOT 172!!!! I HAVE A NEIGHBOR A= D MY WITNESS THEY TOLD TVE DRIVER NO ONE LIVED AT THAT HOUSE AND THE DRIVER= TOOK IT!!!! I WANT A REFUND OR A NEW ONE ISSUED!!!!!

Sent from = my iPhone

On Feb 6, 2025, at 5:01=E2=80=AFPM, s-= 8ACB22D1E722421DB54865A564FD5691@relay.walmart.com wrote:

=EF=BB=BF
You have a message from Designer Living= Inc. - Walmart.com

Sale= s Order Id: 200012853652747
Item: &n= bsp; Mi Zone Kids Full/Queen Size Comforter Sets, 4-Piece Kids Bedding Set = for Boys, Space Rocket Ship Comforter Bed Set, Navy

=
Hello Egypt / Wamart -

Thank yo for reaching= out. The address is correct and it was delivered to your correct address o= n Feb. 06. Please check your order with your family, friends or neighbours.=

Thanks,
Jerson
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.

** THIS IS AN ESCALATION= **

This is Walmart Customer Care, contacting you on beha= lf of the customer for the order below. The customer is receiving a copy of= this message.

Customer Name: Egyp= t Minton
Customer Order Number: 200012853652747=
Purchase Order No: 109003389130932
Reason for Contact: Delivered to Wrong Location/LAD
<= p> Item name/number: Mi Zone Kids Full/Queen Size C= omforter Sets, 4-Piece Kids Bedding Set for Boys, Space Rocket Ship Comfort= er Bed Set, Navy/539914512
Agent message: De= ar seller the Cx has not received the order, although it has been marked as= delivered but has been delivered to wrong address. Please process replacem= ent for the Cx as soon as possible.

W= hat you need to do now:
1. Reply to this message to contact = the customer, and do so within 48 hours, per the guidelines outlined in the= Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer Serv= ice Team

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