Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250206003226395
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 06 Feb 2025 15:01:24 -0800

Hello Egypt / Wamart -

Thank yo for reaching out. The address is correct and it was delivered to your correct address on Feb. 06. Please check your order with your family, friends or neighbours.

Thanks,

Jerson

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Egypt Minton

Customer Order Number: 200012853652747

Purchase Order No: 109003389130932

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Mi Zone Kids Full/Queen Size Comforter Sets, 4-Piece Kids Bedding Set for Boys, Space Rocket Ship Comforter Bed Set, Navy/539914512

Agent message:   Dear seller the Cx has not received the order, although it has been marked as delivered but has been delivered to wrong address. Please process replacement for the Cx as soon as possible.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team