From: "info@designerliving.com" Date: Tue, 04 Feb 2025 10:30:05 -0800 Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012823102670 #Ref 20250203003426290 Message-Id: To: "c-322C693ACAF84B518C1244F26F814D59@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Marissa,

Thank you for sending the ph= otos.

We processed the replacement for you. It may take 5-7 business day= s once it ships. The replacement order number is CS0000092994.<= /p>

If = you have further concerns, please let us know.

Sincerely,

Giselle =

Designer Living Customer Service

info@designerliving.com

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On= Tue 4 Feb 2025 at 8:48=E2=80=AFa.m. Designer Living Inc. <s-322C693ACAF84B= 518C1244F26F814D59@relay.walmart.com> wrote:

Hello Mariss= a,

Thank = you for reaching out to us.

We sincerely apologize for the incorrect item you received. To = assist you further, could you please provide a photo of the package? This w= ill help us investigate the matter promptly.
&nbs= p;
Thank you for your understanding.

Best regards,
Giselle
Designer Living Customer Service
= info@designerliving.com

=
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Dear Designer Living Inc.,
Marissa Melendez S wants to connect with you for the order below:=

Customer Order Number: 200012823= 102670
Purchase Order No: 108933922502220
=
Reason for Contact: Where is my order
Item name/number: Intelligent Design Full/Queen Comfort= er Set with Decor Pillow Metallic Geometric 5Pcs Gray/Silver/56112938

Customer Message:
Hi=E2=80=A6= =20 Just to let you know, you send me a wrong product..!=20 Again=E2=80=A6=20 My order ir a queen comforter set !=20 And you send me something like pillow

What you ne= ed to do now:
1. Reply to this message to contact the custom= er, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirem= ents.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team