Subject: RE:Request for Replacement Stuffing for Ottoman #Ref 20250203003426294
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 04 Feb 2025 07:42:05 -0800

Hello Danielle,

Thank you for reaching out to us.

To assist you further, could you please provide a photo of the item as well as the order number? This will help us investigate the matter promptly.

Thank you for your understanding.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Hello,

My husband and I recently ordered the Kelsey Round Pouf Ottoman by Madison Park. (We purchased 3 of these ottomans to put in different rooms, and we really like the look and comfort of them.)

Recently, the stuffing for 2 of the ottomans has completely broken down and the ottoman is flat. We cannot comfortably use them anymore, and they're still practically new.

Can you please send us replacement stuffing?

Thank you,

Danielle Bicer

384 Joaquin Road #47

Mammoth Lakes, CA 93546