From: "info@designerliving.com" Date: Mon, 03 Feb 2025 09:22:30 -0800 Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250203003426280 Message-Id: To: "a-5A099E3CCFD74536A938E20D8B1DBBCA@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Elise= ,

Thank you for reaching out.

Unfortunately, it=E2=80=99s to= o late to cancel your order, as it has already shipped. You can track your = package using FedEx tracking number 771835683516.

<= span style=3D"font-family:'Arial',sans-serif">If you need further a= ssistance, feel free to let us know.

&n= bsp;

Sincerely,
Giselle
Designer Living Customer Service
= info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc. =

** THIS IS AN ESCALATION **

This is Wa= lmart Customer Care, contacting you on behalf of the customer for the order= below. The customer is receiving a copy of this message.

Customer Name: Elise Grover

Customer = Order Number: 200012748891150

Purchase Order No= : 109003597120024

Reason for Contact: Delivered to Wrong Location/LAD

Item name/number: Serta Parsa Microlight Fast Heating Cozy Electric Blanket Full= Size in Plum/551504859

Agent message: Dear = Seller Good Day! I am Syeda and I am writing this email on behalf of the Customer. Customer = wants to cancel this order. Kindly contact the shippers and do the needful = at earliest. Your prompt response will be highly appreciated. Best Regards, Walmart Chat Support Executive.

What = you need to do now:

1. Reply to this message to contact the = customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=