From: "info@designerliving.com" Date: Fri, 31 Jan 2025 07:46:07 -0800 Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012606756817 #Ref 20250130003426167 Message-Id: To: "c-5D65C7A0F05C40AAB07CAF026465A19D@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Sherri/ Walmart-

Than= k you for your email. Upon checking with your Order No: 200012606756817/ Purchase order No: 108934876629848, the item has bee= n refunded successfully. Kindly try to check your bank to see the amount th= at has been refunded. Thanks!

Sincerely,

Jerson

Designer Living Customer Service

info@designerliving.com

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Yes. So it=E2=80=99s hard to tell in the pics. But the frin= ge has matted together and is no longer fringe. 3D"image0.jpe= 3D"=

Sent from my iPhone

On Jan 3= 0, 2025, at 10:21=E2=80=AFAM, Designer Living Inc.

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Hello Sherri,
<= /p>
Thank you for reaching out.

We=E2=80=99re = sorry to hear that your item was damaged after washing. To assist you furth= er, could you please provide pictures of the item? Thank you!

Sincerely,
Giselle
Designer Living Customer = Service
info@designerliving.com

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Dear Designer Living Inc.,

Sherr= i Wicks wants to connect with you for the order below:

Customer Order Number: 200012606756817
= Purchase Order No: 108934876629848
Reason fo= r Contact: Ask a question
Item name/number: Intelligent Design Twin/Twin XL Comforter Set, Shaggy Faux Fu= r Wave Warm Bedding Set, 2-Piece Striped Ombre Design Warm Comforter Bed Se= t, Blush/3040519121

Customer Message:
Hi, so I received my comforter and really like it. It=E2=80=99= s very beautiful. I need to wash the comforter so I washed it exactly accor= ding to the care instructions. Unfortunately the comforter came out ruined.= Could I please get a refund or a replacement shipped to the same address 3= 56 Vernon St., Wakefield, MA 01880. Thank you, Sherri

What you need to do now:
1. Reply to this message to co= ntact the customer, and do so within 48 hours, per the guidelines outlined = in the Marketplace Seller Customer Care Requireme= nts.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team