From: "info@designerliving.com" Date: Fri, 31 Jan 2025 07:57:57 -0800 Subject: RE:Message from Walmart.com Customer: Ask a question, 200012797404182 #Ref 20250130003226186 Message-Id: To: "c-AE3EE24F786241B1B935A082D49E6E3F@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello -

Thank you for contacting us. When it comes to = logistics we don't have a control. Please contact FedEx for further ass= istance.

Thanks,

Jerson

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Dear Designer Living Inc.,

Wayne C= acy wants to connect with you for the order below:

Customer Order Number: 200012797404182

Pur= chase Order No: 109002458230368

Reason for Co= ntact: Ask a question

Item name/number: Serta Electric Heated Mattress Pad Twin XL Size, Waterproof Heati= ng Mattress Protector with Single Controller, 10 Heat Settings, Auto Shut O= ff 1-12 Hours/364421176

Customer Message:

why is my order being late i was told it would arrive jan= 30 then changed to 31 now its changed to 31 can you tell me what the hell = is going on

What you need to do now:

=
1. Reply to this message to contact the customer, and do so within 48 ho= urs, per the guidelines outlined in the Marketpla= ce Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team

=