Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012837542236 #Ref 20250126003226051
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 30 Jan 2025 09:06:10 -0800

This has been noted.

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Hello,

The color is correct ..however it said it was a “2-pack” but there was only 1 in the package.

Jaime Delmarco

On Jan 27, 2025, at 6:44 AM, Designer Living Inc.

Hello Jaime / Walmart-

Thank you for your email. We are sorry for the incorrect color of the item that you have received . Can you please send us pictures of the items that were delivered. Thank you!

Sincerely,

Jerson

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Jaime Esposito wants to connect with you for the order below:

Customer Order Number:  200012837542236

Purchase Order No:  109002356285413

Reason for Contact:  Ask a question

Item name/number:  Regency Heights Aqua Blue Leaf Mirror Mosaic Soap Dish (Set of 2)/13864511688

Customer Message:

Hello,
This was advertised as a 2 pack however I only received 1 in my package. Please advise ..thanks!

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team