From: "info@designerliving.com" Date: Mon, 20 Jan 2025 10:20:53 -0800 Subject: RE:Re: Need to return/exchange an item #Ref 20250120003425852 Message-Id: To: "allison.adams@jlahome.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Alli= son,

Thank you for reach= ing out.

Please try to close the website then reopen.

Sincere= ly,

Giselle

Designer Living Customer Service

info@designerliving.com

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Hi Giselle,

It is doing the same thing.

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Thanks,

Allison

O= n Jan 20, 2025, at 11:18=E2=80=AFAM, info@designerliving.com wrote:

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Hello Allison,

Thank you fo= r reaching out.

Please try to close the website then reop= en.

Sincerely,
Giselle
Designer L= iving Customer Service
info@designerliving.com

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Hello,

I ordered the B= rooklyn Charcoal Comforter set for a family member and it turns out they ne= ed a Duvet instead. I am trying to return it but the website is glitc= hing. It keeps prompting me to add quantity and reason for return whi= ch I have done. Screenshot below.

Thanks for your help,
Allison Adams