Subject: RE:Message from Walmart.com Customer: Where is my order, 200012669281162 #Ref 20250119003425822
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 20 Jan 2025 08:33:29 -0800

Hello Emma,

Thank you for reaching out, and we apologize for the missing item in your order.

We will process a replacement for you. It may take 5-7 business days once it ships.

If you have further concerns, please let us know.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Emma Krietemeyer wants to connect with you for the order below:

Customer Order Number:  200012669281162

Purchase Order No:  109001525930059

Reason for Contact:  Where is my order

Item name/number:  Regency Heights Aqua Blue Leaf Mirror Mosaic Lotion Pump (Set of 2)/13856358514

Customer Message:

The listing clearly states “Set of 2” but I only received 1

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team