Subject: RE:Please contact the customer - Delivered to Wrong Location/LAD #Ref 20250115003425703
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 16 Jan 2025 07:18:13 -0800

Hello Pam,

Thank you for reaching out.

Unfortunately, it’s too late to cancel your order, as it has already shipped. You can track your package using FedEx tracking number 771453982251.

If you need further assistance, feel free to let us know.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

===============================================================================

Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Pam Bell-Wasik

Customer Order Number: 200012685029151

Purchase Order No: 109001629352773

Reason for Contact:  Delivered to Wrong Location/LAD

Item name/number:   Comfort Spaces Full Sheet Set, Flannel Bed Sheets Full, 100% Cotton Bed Sheets Set with Deep Pocket, 4-Piece/1641573381

Agent message:   The address is wrong and cancellation is requested,

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team