From: "info@designerliving.com" Date: Mon, 13 Jan 2025 09:57:57 -0800 Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012828317460 #Ref 20250113003425629 Message-Id: <1KEXD4VP4PU4.KARLJGDVOMCP@eecuswebserver2> To: "c-3C47542BB89A4A5B8A3DB81193611795@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Axl,

Thank you for letting us know. If you have = any further concerns, please don't hesitate to reach out to us.

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Sincerely,

Giselle

Designer Living Custo= mer Service

info@designerliving.com

=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D

Thank you for reaching out. I actually submitted a request= for a refund through Walmart just this morning.

On= Mon, Jan 13, 2025 at 10:52=E2=80=AFAM Designer Living Inc. <s-3C47542BB89A= 4A5B8A3DB81193611795@relay.walmart.com> wrote:

Hello Axl,

=
= Thank you for reaching out.

We apologize for the= delay with your order. The order has been shipped, but unfortunately, we h= ave not yet received an update from FedEx. To ensure a swift resolution, we= would be happy to send a replacement. Please let us know if you would like= to proceed.

Sincerely,
Gi= selle
Designer Living Customer Service
info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc., =

Axl McCracken wants to connect with you for the order be= low:

Customer Order Number: 20001= 2828317460
Purchase Order No: 108934981123384=
Reason for Contact: Where is my order
= Item name/number: Comfort Spaces 9-Piece Queen Size= Comforter Sets, Floral Bed in a Bag, Blue/Red Bed Set Comforter Bedding Se= ts with Sheets and Side Pockets/1772840977

C= ustomer Message:
I ordered this a month ago but it hasn= 't shipped yet. I'm wondering what's going on? If possible, ple= ase ship the order. If that can't happen any longer, I'd like a ref= und. Thank you!

What you need to do now:=
1. Reply to this message to contact the customer, and do so within 4= 8 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team

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