Subject: RE:Please contact the customer - My order is delayed #Ref 20250112003225600
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Jan 2025 08:17:04 -0800

Hello -

We cannot recharge the customer about this.

Thanks,

Jerson

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Dear Designer Living Inc.

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the customer for the order below. The customer is receiving a copy of this message.

Customer Name: Syed Noor Mohammed

Customer Order Number: 200012448830242

Purchase Order No: 108933799812887

Reason for Contact:  My order is delayed

Item name/number:   Comfort Spaces Queen Size Comforter Set, 9-Piece Bed in a Bag Queen, Navy Blue Bedding Comforter Set with Comforter, Flat Sheets, Fitted Sheets with Side Pockets, Bed Size: Queen, Actual Color: Blue/129158108

Agent message:   Customer have found the item after it was refunded/ please recharge the customer

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team