From: "info@designerliving.com" Date: Tue, 07 Jan 2025 15:23:01 -0800 Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012388478151 #Ref 20241229003225239 Message-Id: To: "c-AABFDD4DD2E84797B79319470B214209@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Thank you!

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I = agree

Sent from my iPhone

On Jan 7, 2= 025, at 10:25=E2=80=AFAM, Designer Living Inc.

=EF= =BB=BF
Hello Laura / Walmar= t-

Thank you for your email. I will process a partial refund for $1= 0.00 Once you agreed, we will process it right away.

Sincerely,
=
Jerson
Designer Living Customer Service

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While i would love for another to be sent to me because the quality of = the comforter i did get i absolutely love. I don't want to run the risk= of getting the same color again. I would have loved the Champagne one even= more. I would just like a partial refund.
Sent from my iP= hone

On Jan 6, 2025, at 9:49=E2=80=AFAM, Designe= r Living Inc.
=EF=BB=BF
Hello Laura / Walmart-

Thank you for your e= mail. I can process a partial refund for you. If I'm going to send a re= placement there is a big chance that you will receive the same color. Or yo= u can return it back to us and once we receive the item we will process the= full refund.

Sincerely,
Jers= on
Designer Living Customer Service&n= bsp;

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Sent from my = iPhone

On Dec 30, 2024, at 10:17=E2=80=AFAM, Des= igner Living Inc.
=EF=BB=BF
Hello Laura / Walmart-

=
Thank you for your email. We are sorry for the incorrect color of the it= em that you have received . Can you please send us pictures of the items th= at were delivered. Thank you!

Sincerely,
Jersib
Designer Living Customer Service
info@designerliving.com
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Dear Designer Living Inc.,
Laura Arriaga wants to connect with you for the order below:
<= p>
Customer Order Number: 20001238847815= 1
Purchase Order No: 108933922794717
Reason for Contact: Ask a question
Ite= m name/number: Comfort Spaces Full/Queen Cozy Velvet Comfort= er Sets, Luxe 3-Piece All Season Down Alternative Bedding Set, Champagne Da= mask Comforter Bed Set with Pillow Shams/5998902718

= Customer Message:
I was supposed to get this co= mforter in the color Champagne and received it in the color Burnt Orange. I= s there any way I can get the correct color shipped to me?

<= p>What you need to do now:
1. Reply to this message = to contact the customer, and do so within 48 hours, per the guidelines outl= ined in the Marketplace Seller Customer Care Requ= irements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team

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