From: "info@designerliving.com" Date: Tue, 07 Jan 2025 08:25:22 -0800 Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012388478151 #Ref 20241229003225239 Message-Id: <18AGS30V2PU4.4COHGGD9UUKC3@eecuswebserver2> To: "c-AABFDD4DD2E84797B79319470B214209@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Laura= / Walmart-

Thank you for your email. I will process a partial = refund for $10.00 Once you agreed, we will process it right away.

S= incerely,

Jerson

Designer Living Customer Service

= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D

While i would love for another to be sent to me because = the quality of the comforter i did get i absolutely love. I don't want = to run the risk of getting the same color again. I would have loved the Cha= mpagne one even more. I would just like a partial refund.

= Sent from my iPhone

On Jan 6, 2025, at 9:49=E2=80= =AFAM, Designer Living Inc.

=EF=BB=BF
Hello Laura / Walmart-

Thank = you for your email. I can process a partial refund for you. If I'm goin= g to send a replacement there is a big chance that you will receive the sam= e color. Or you can return it back to us and once we receive the item we wi= ll process the full refund.

Sincerely,
Jerson
Designer Living Cust= omer Service

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

<= p>Sent from my iPhone

On Dec 30, 2024, at 10:17=E2= =80=AFAM, Designer Living Inc.
=EF=BB=BF
H= ello Laura / Walmart-
=

Thank you for your email. We are sorry for the incorrect co= lor of the item that you have received . Can you please send us pictures of= the items that were delivered. Thank you!

Sincerely,
Jersib
Designer Living Customer Service
info@designer= living.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,&nb= sp;

Laura Arriaga wants to connect with you for the order= below:

Customer Order Number: 20= 0012388478151
Purchase Order No: 108933922794= 717
Reason for Contact: Ask a question
= Item name/number: Comfort Spaces Full/Queen Cozy Ve= lvet Comforter Sets, Luxe 3-Piece All Season Down Alternative Bedding Set, = Champagne Damask Comforter Bed Set with Pillow Shams/5998902718

=
Customer Message:
I was supposed to= get this comforter in the color Champagne and received it in the color Bur= nt Orange. Is there any way I can get the correct color shipped to me?
<= p>
What you need to do now:
1. Reply to t= his message to contact the customer, and do so within 48 hours, per the gui= delines outlined in the Marketplace Seller Custom= er Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team

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