From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 06 Jan 2025 14:21:39 -0800
Subject: RE:Re: Message from Walmart.com Customer: Where is my order,
 200012871753850 #Ref 20250106003225479
Message-Id: <FE337EPM2PU4.WLLD06D7JG6E2@eecuswebserver2>
To: "c-9ACC7D289E6C46D388757B80377DF003@relay.walmart.com"
	<c-9ACC7D289E6C46D388757B80377DF003@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello&nbsp;<span style=3D"text-wrap-mode: wrap;">Darliah-&nbsp;</span></=
p><p><span style=3D"text-wrap-mode: wrap;"><br/></span></p><p><span style=3D=
"text-wrap-mode: wrap;">Thank you for your email. We apologizefor the delay=
 of your order. We have contacted FedEx and they confirmed that the package=
 is deemed lost. We would like to send you a replacement order. If you agre=
e with the resolution provided, can you give us the address where we will s=
end the replacement?</span></p><p><span style=3D"text-wrap-mode: wrap;"><br=
/></span></p><p><span style=3D"text-wrap-mode: wrap;">Sincerely,</span></p>=
<p><span style=3D"text-wrap-mode: wrap;">Kyle</span></p><p><span style=3D"t=
ext-wrap-mode: wrap;">Designer Living</span></p><p><br/></p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
</p><p></p><p>It=E2=80=99s saying there=E2=80=99s no record as to where the=
 package is and it=E2=80=99s been 2 weeks now. Since we cannot cancel I wou=
ld like a refund. This is ridiculous.&nbsp;<br/><br/></p><p>Darliah&nbsp;M&=
nbsp;Adams<br/>University of Iowa Alumni<br/>School of Journalism &amp; Mas=
s Communication | The University of Iowa<br/>&nbsp;Phone: 773.988.6487<br/>=
<a href=3D"mailto:adams.darliah@gmail.com">adams.darliah@gmail.com</a><br/>=
</p><p><br/></p><p><br/></p><p>On Mon, Jan 6, 2025 at 1:56=E2=80=AFPM Desig=
ner Living Inc. &lt;<a href=3D"mailto:s-9ACC7D289E6C46D388757B80377DF003@re=
lay.walmart.com">s-9ACC7D289E6C46D388757B80377DF003@relay.walmart.com</a>&g=
t; wrote:<br/></p><blockquote class=3D"gmail_quote" style=3D"margin:0 0 0 .=
8ex;border-left:1px #ccc solid;padding-left:1ex"><p>Hello&nbsp;Darliah&nbsp=
;/ Walmart-</p><p>&nbsp;</p><p>Thank you for your email.&nbsp; Unfortunatel=
y, it is too late to cancel Order #&nbsp;200012871753850/&nbsp;Purchase Ord=
er No:&nbsp;108936145509596.&nbsp; This order has already shipped on FedEx =
tracking #&nbsp;283701846181.</p><p>&nbsp;</p><p>Sincerely,</p><p>Jerson</p=
><p>Designer Living Customer Service</p><p><a href=3D"mailto:info@designerl=
iving.com" target=3D"_blank">info@designerliving.com</a></p><p>=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
<br/></p><p><br/></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br/></p><p>=
Darliah Adams wants to connect with you for the order below:</p><p><br/></p=
><p><strong> Customer Order Number</strong>:&nbsp; 200012871753850</p><p><s=
trong> Purchase Order No</strong>:&nbsp; 108936145509596</p><p><strong> Rea=
son for Contact: </strong>&nbsp;Where is my order</p><p><strong> Item name/=
number:</strong>&nbsp; Comfort Spaces Full/Queen Cozy Velvet Comforter Sets=
, Luxe 3-Piece All Season Down Alternative Bedding Set, Burnt Oange Damask =
Comforter Bed Set with Pillow Shams/5980560768</p><p><br/><br/></p><p><stro=
ng>Customer Message</strong>:<br/></p><p>I would like for the order to be c=
anceled at this point. It=E2=80=99s been over 3 weeks now</p><p><br/></p><p=
><strong>What you need to do now:</strong></p><p>1. Reply to this message t=
o contact the customer, and do so within 48 hours, per the guidelines outli=
ned in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D0000=
06402#Customer_Service_Requirements" target=3D"_blank">Marketplace Seller C=
ustomer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwcz=
FFqAyEQANDTrJ_L6Iwz-uFH6m6hkI_SnsDqJBU2BrZLSm9fyAVeS-WCTGo0WUG2gZ2g-U4RBJUt=
NS-FqtSibKVGJBfpS5qYnhw4DxbYihePcw3SnBZusUYXKUwEu27lb_4t263sx1zvN9NH7U3H8dZ=
SPOUsiwtx5Uy8YAji5SUAiiyvAGj21MflPhE0_enXofvWH31cn86Rcs7vE54-1_N5_TCP5P4DAA=
D__8JJOS4"/></p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.r=
elay.walmart.com/o/eJwczF1KxDAQAODTNI9lJpPMTB_ysKYr-CCKPweYJtENtCvUonh7YS_w=
1WQfxKG5llCIUSdRdZekRFMsHARCBGMfF0WpS8CKzS_gXU8efAQERo3sdVRCNi1UkLRhoyHA3lb=
7G39t3Ww_xvK1uX4tvbbr8VDTdMpZZq_TmXPgmVQlyp0Cicz3AOT2ZNW277Havna7DAE-N-vrzT=
lSzvl5oFN-f317ejy_uJ_k_wMAAP__voU4tQ"/></blockquote><p><img width=3D"1" hei=
ght=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczFFqxCAQANDTx=
M8w4-ioH35sTQqF_SjtCVIdt0LWBRtSevvCXuCVuFViI0oiOmIMGoHVd_QWqLJ1YouXSiwayRCW=
nNFgFlQtatAWEBgDWeCZQqgWna2hMgT9NRkYsm9_8--237dxzPlxV63nVqQfbyWGS0pu0T6snAw=
v5L2z7sUDObe8ApAasfX6mAwU-Wm3LmNvZ-u3p3PElNL7RJfP9XpdP9QZ9X8AAAD__5zIOOI"/>=
</p>=