From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 06 Jan 2025 13:27:55 -0800
Subject: RE:Re: Message from Walmart.com Customer:  Ask a question,
 200012600757279   #Ref 20250104003425451
Message-Id: <XVBA1LAM2PU4.GFIEQZE540UZ@eecuswebserver2>
To: "c-509EA02CD63B4C16B09E8A1BFE023810@relay.walmart.com"
	<c-509EA02CD63B4C16B09E8A1BFE023810@relay.walmart.com>
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<html><head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8"></=
head><body dir=3D"auto"><p style=3D"margin-top: 1px; margin-bottom: 1px; te=
xt-wrap-mode: wrap;"><span style=3D"font-family: Arial, sans-serif;">Hello =
Diamond,</span></p><p style=3D"margin-top: 1px; margin-bottom: 1px; text-wr=
ap-mode: wrap;"><span style=3D"font-family: Arial, sans-serif;">&nbsp;</spa=
n></p><p style=3D"margin-top: 1px; margin-bottom: 1px; text-wrap-mode: wrap=
;"><span style=3D"font-family: Arial, sans-serif;">Thank you for reaching o=
ut.</span></p><p style=3D"margin-top: 1px; margin-bottom: 1px; text-wrap-mo=
de: wrap;"><span style=3D"font-family: Arial, sans-serif;">&nbsp;</span></p=
><p style=3D"margin-top: 1px; margin-bottom: 1px; text-wrap-mode: wrap;"><s=
pan style=3D"font-family: Arial, sans-serif;">Please return back to us the =
item and we will process the refund once we receive it.</span></p><p style=3D=
"margin-top: 1px; margin-bottom: 1px; text-wrap-mode: wrap;"><span style=3D=
"font-family: Arial, sans-serif;">&nbsp;</span></p><p style=3D"margin-top: =
1px; margin-bottom: 1px; text-wrap-mode: wrap;"><span style=3D"font-family:=
 Arial, sans-serif;">&nbsp;</span></p><p style=3D"margin-top: 1px; margin-b=
ottom: 1px; text-wrap-mode: wrap;"><span style=3D"font-family: Arial, sans-=
serif;">Sincerely,&nbsp;</span></p><p style=3D"margin-top: 1px; margin-bott=
om: 1px; text-wrap-mode: wrap;"><span style=3D"font-family: Arial, sans-ser=
if;">Jerson</span></p><p style=3D"margin-top: 1px; margin-bottom: 1px; text=
-wrap-mode: wrap;"><span style=3D"font-family: Arial, sans-serif;">Designer=
 Living Customer Service&nbsp;</span></p><p style=3D"margin-top: 1px; margi=
n-bottom: 1px; text-wrap-mode: wrap;"><span style=3D"font-family: Arial, sa=
ns-serif;">info@designerliving.com</span></p><p><br/></p><p>=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p=
><p>I understood that , But on the Walmart app it says Two pillows and Two =
shams. That=E2=80=99s the only reason why I purchased the item because it w=
as coming with two pillows with the set, then when the box comes it said ju=
st one decorative pillow&nbsp;<br/></p><p>Sent from my iPhone<img alt=3D"im=
age0.png" src=3D"cid:mf_9E7EB307-08BC-45A6-8FE2-464BCF74CF3B/L0/001"/></p><=
p><br/></p><blockquote>On Jan 6, 2025, at 10:53=E2=80=AFAM, Designer Living=
 Inc.</blockquote><blockquote><p>=EF=BB=BF</p><p style=3D"margin-top:1px;ma=
rgin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-serif">Hel=
lo Diamond,</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span s=
tyle=3D"font-family:&#39;Arial&#39;,sans-serif">&nbsp;</span></p><p style=3D=
"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#3=
9;,sans-serif">Thank you for reaching out.</span></p><p style=3D"margin-top=
:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-ser=
if">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span st=
yle=3D"font-family:&#39;Arial&#39;,sans-serif">To clear up confusions, the =
item you purchased comes with 1 decorative pillow and 2 shams.&nbsp;</span>=
</p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-famil=
y:&#39;Arial&#39;,sans-serif">&nbsp;</span></p><p style=3D"margin-top:1px;m=
argin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-serif">&n=
bsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D=
"font-family:&#39;Arial&#39;,sans-serif">Sincerely,&nbsp;</span></p><p styl=
e=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Aria=
l&#39;,sans-serif">Giselle&nbsp;</span></p><p style=3D"margin-top:1px;margi=
n-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-serif">Design=
er Living Customer Service&nbsp;</span></p><p style=3D"margin-top:1px;margi=
n-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-serif">info@d=
esignerliving.com</span></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>De=
ar Designer Living Inc.,&nbsp;</p><p><br/></p><p>Diamond Jenkins wants to c=
onnect with you for the order below:</p><p><br/></p><p><strong> Customer Or=
der Number</strong>:&nbsp; 200012600757279</p><p><strong> Purchase Order No=
</strong>:&nbsp; 108936768299033</p><p><strong> Reason for Contact: </stron=
g>&nbsp;Ask a question</p><p><strong> Item name/number:</strong>&nbsp; Inte=
lligent Design Felicia Polyester Velvet Comforter Set in Blush Pink/3667048=
08</p><p><br/><br/></p><p><strong>Customer Message</strong>:<br/></p><p>Whe=
n you look up the bed on the app it says it comes with two pillows but when=
 it came on the box it says it only comes with one decorate pillow</p><p><b=
r/></p><p><strong>What you need to do now:</strong></p><p>1. Reply to this =
message to contact the customer, and do so within 48 hours, per the guideli=
nes outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?artic=
le=3D000006402#Customer_Service_Requirements">Marketplace Seller Customer C=
are Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwcz=
MFqxCAQANCviccwM06MHjwk1kJhD6X9AuOYrZB1wYYt_fvSvb3TE592bbio4nHWBtASO_XlYU-C=
uGdBR5QxCU955n_xZopkVT0BTYDA6HAmN25WT6443DZka0UPDL0c6Xf8Scct9XPM95uqLVcp7Xw=
TP4GLC1B4MXrlgGYFF-2C62sE0hZBdV_bfh8YpHzXayv9qI_ars_n9CGE90Evn_FyiR_q4ekvAA=
D__zrKOds"/></p><p><img width=3D"1" height=3D"1" alt=3D"" src=3D"http://ccc=
p.relay.walmart.com/o/eJwczE1KxTAQAODTNMsyk8wk00UWbazgQhR_DjBNUgy0r1Cq4u2Fd=
4GvRF2dp2pqxOA8BglC5isq2lw0a1kYAy6OV3AriM2ZmEUG06IFy4DgkdmB6xFpyapBhcSytx3B=
WTf963912_W8-nzspt1yK_V2PZXIMMwj2PTg3UQJ_QTDLCNOjzNYJwjmjKXttSJxR9DydnyXu3H=
FlNJr58b0-f7x8jy_mZ9o_wMAAP__V-A3ig"/></p></blockquote><p><img width=3D"1" =
height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczEtKxDAYAO=
DTNMvyP_JoFlm0MYIwC9ETJM3fMdDJQC0Vby94ga-GvLHVoiSgY4ueiEB9BUbDXLmW7LJMYggdF=
dbaEBRaXVUtEJABBIueHcCYwXlfGIj0VlaQQcMhe_4df_L-yMc5rs-Han1tVfr5VoMBn2ag-GJ5=
0RHtAj5NMy6vCYgnBHWE1rfnoKHKd7t3OfZ2tX7_d84QY3wfeP5Mt1v6UFegvwAAAP__qjs5AA"=
/></p></body></html>=
