From: "info@designerliving.com" Date: Mon, 06 Jan 2025 09:25:01 -0800 Subject: RE:Re: Re: Message from Walmart.com Customer: Ask a question, 200012602962621 #Ref 20250104003425458 Message-Id: <72B7QMFK2PU4.RC4X5GHOH04K1@eecuswebserver2> To: "c-DE6E90EA91F9460CBAB0AC6A090102C6@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello -

You may process a return on this order. For fu= rther assistance you may contact Walmart customer serivice.

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Hi, i dont see that both are same in terms of = placement, in your picture there is some margin left at top.

Thanks,

Vinay

On Mon, Jan 6, 2025, 11:38=E2=80=AF= AM Designer Living Inc. <s-DE6E90EA91F9460CBAB0AC6A090102= C6@relay.walmart.com> wrote:

=
Hello -

It shows the same with us.

T= hanks

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Hi, thanks for getti= ng back to me.

Please see attached. All 4 rings are place= d like this.

Thanks,
Vinay

=

On Mon, Jan 6, 2025, 11:00=E2=80=AFAM Designer Living Inc. &= lt;s-DE6E90EA91F9460CBAB0AC6A090102C6@relay.walmart.com&= gt; wrote:
Hello Vinay,
Thank you for reaching out.

This is what it look= s like at the back of it. Please send us a photo if you received a differen= t one.

Sincerely, =
Giselle
Designer Living Customer Service
info@designerlivi= ng.com
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Dear Designer Living Inc.,&nb= sp;

vinay saraswat wants to connect with you for the orde= r below:

Customer Order Number: 2= 00012602962621
Purchase Order No: 10893562374= 8259
Reason for Contact: Ask a question
Item name/number: Madison Park MDF Botanical Panel= Carved Wall Panel in Blue (Set of 2)/467798624

Customer Message:
Hi, i purchased this product a co= uple of weeks back, both the pieces i have received have the D-ring hooks p= laced at the topmost of the frame (making it difficult for me to hang them = using a wire, while the listing on website shows them placed at least= an inch below from the frame. Wanted to check if i product i got is differ= ent than what is shown on website listing.

What y= ou need to do now:
1. Reply to this message to contact the c= ustomer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Re= quirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team

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