From: "info@designerliving.com" Date: Mon, 06 Jan 2025 09:18:01 -0800 Subject: RE:RE: E: essage from Walmart.com Customer, Ref ID: AA76EEF507F1448C82C50A62972D3A74 #Ref 20250103003125437 Message-Id: To: "pc-AA76EEF507F1448C82C50A62972D3A74@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hello Jeanine,=20 While we truly wish to assist you with your concern, we are unfortunately u= nable to do so as we do not have access to your order details. We kindly su= ggest reaching out to Walmart Customer Support for further assistance.=20 Sincerely,=20 Giselle=20 Designer Living Customer Service=20 info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

2000127-58449942 that is the order number

Sent from my Galaxy

<= /p>

-------- Original message --------

From: "Designer Living = Inc."

Date: 1/6/25 11:01 AM (GMT-05:00)

To: Jeanine Waters=

Subject: RE:RE: essage from Walmart.com Customer, Ref ID: AA76EEF507= F1448C82C50A62972D3A74 #Ref 20250103003125437

Hello Jeani= ne-

Can you provide us = with your order number so that we can check it here on our system?

Sincerely,

Kyle

Designer Living

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Sent from my Galaxy

<= /p>

-------- Original message --------

From= : "Designer Living Inc."

Date: 1/3/25 6:54 PM (GMT-05:00)

To: Jeanine Waters

Subject: RE:Message from Walmart.com Customer= , Ref ID: AA76EEF507F1448C82C50A62972D3A74 #Ref 20250103003125437

Hello Jeanine-

Can you provide us with your orde= r number so that we can check it here on our system?

Sinc= erely,

Kyle

Designer Living

=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Designer Living Inc.,

You have received an inquiry from Jeanine Waters
<= br/>Hello I order a dual controller for serta heated mattress pad b= ecause it said and showed on the walmart website that all of the sizes have= dual controls and when I received my full size today it only has 1 control= . so I say you should have to pay me back for what I paid for it and I keep the heater bed pad. it's false = advertisement. so you have 2 choices either send me a full refund and i kee= p the mattress pad or I keep the mattress pad and you send me half of the r= efund. I am going to put this on my bed and use it until I hear from you all. Jeanine Waters email me at Water= s68_68@hotmail.com

You can respond to the customer direct= ly by replying to this email. Please respond to this inquiry within 48 hour= s based on ourMarketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve c= ustomer experience, and assess seller performance.

T= hank you,
Walmart Customer Service Team

RefID: = AA76EEF507F1448C82C50A62972D3A74

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