From: "info@designerliving.com" Date: Mon, 06 Jan 2025 08:17:39 -0800 Subject: RE:RE: E: essage from Walmart.com Customer, Ref ID: AA76EEF507F1448C82C50A62972D3A74 #Ref 20250103003125437 Message-Id: To: "pc-AA76EEF507F1448C82C50A62972D3A74@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hello Jeanine,

While we t= ruly wish to assist you with your concern, we are unfortunately unable to d= o so as we do not have access to your order details. We kindly suggest reac= hing out to Walmart Customer Support for further assistance.

Sin= cerely,

Giselle

Designer Living Customer Service

info@des= ignerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

They told me to get in = touch with you all. I am not playing this game going back and forth with yo= u and walmart.

Jeanine Waters

Sent from my Galaxy

<= p>-------- Original message --------

From: "Designer Living Inc.= "

Date: 1/6/25 10:35 AM (GMT-05:00)

To: Jeanine Waters

Subject: RE:RE: essage from Walmart.com Customer, Ref ID: AA76EEF507F144= 8C82C50A62972D3A74 #Ref 20250103003125437

Hello Jeanine,

Thank you for reaching out.

Unfortunately, this= order was fulfilled by Walmart, so we don=E2=80=99t have access to your or= der details. Please contact Walmart Customer Service for assistance.=

= We apologize for any inconvenience and wish we could help further.

&n= bsp;

Sincerely,

Giselle

Designer Living = Customer Service

<= span style=3D"font-family:'Arial',sans-serif">info@designerliving.c= om

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Order# 2000127-58= 449942

Sent from my Galaxy

-------- Original message --------

<= p>From: "Designer Living Inc."

Date: 1/3/25 6:54 PM (GMT-05= :00)

To: Jeanine Waters

Subject: RE:Message from Walmart.com Cu= stomer, Ref ID: AA76EEF507F1448C82C50A62972D3A74 #Ref 20250103003125437

Hello Jeanine-

Can you provide us with you= r order number so that we can check it here on our system?

<= p>Sincerely,

Kyle

Designer Living

=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

Hi Designer Living Inc.,

You have received an inquiry from Jeanine Waters =

Hello I order a dual controller for serta heated mattress= pad because it said and showed on the walmart website that all of the size= s have dual controls and when I received my full size today it only has 1 c= ontrol. so I say you should have to pay me back for what I paid for it and I keep the heater bed pad. it's false = advertisement. so you have 2 choices either send me a full refund and i kee= p the mattress pad or I keep the mattress pad and you send me half of the r= efund. I am going to put this on my bed and use it until I hear from you all. Jeanine Waters email me at Water= s68_68@hotmail.com

You can respond to the customer direct= ly by replying to this email. Please respond to this inquiry within 48 hour= s based on ourMarketplace Seller Customer Care Requirements. We will keep a copy of each email sent and received to help resolve disputes, improve c= ustomer experience, and assess seller performance.

T= hank you,
Walmart Customer Service Team

RefID: = AA76EEF507F1448C82C50A62972D3A74

3D=

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