From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 06 Jan 2025 08:19:14 -0800
Subject: RE:RE: E: essage from Walmart.com Customer, Ref ID:
 AA76EEF507F1448C82C50A62972D3A74   #Ref 20250103003125437
Message-Id: <O1DSUHXJ2PU4.1O19TLUXVPBD3@eecuswebserver2>
To: "pc-AA76EEF507F1448C82C50A62972D3A74@relay.walmart.com"
	<pc-AA76EEF507F1448C82C50A62972D3A74@relay.walmart.com>
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<body<p style=3D"text-wrap-mode: wrap;">Hello Jeanine-</p><p style=3D"text-=
wrap-mode: wrap;"><br/></p><p style=3D"text-wrap-mode: wrap;">Can you provi=
de us with your order number so that we can check it here on our system?</p=
><p style=3D"text-wrap-mode: wrap;"><br/></p><p style=3D"text-wrap-mode: wr=
ap;">Sincerely,</p><p style=3D"text-wrap-mode: wrap;">Kyle</p><p style=3D"t=
ext-wrap-mode: wrap;">Designer Living</p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><b=
r/></p><p>2000127-58449942</p><p><br/></p><p><br/></p><p><br/></p><p>Sent f=
rom my Galaxy</p><p><br/></p><p><br/></p><p><br/></p><p>-------- Original m=
essage --------</p><p>From: &quot;Designer Living Inc.&quot;</p><p>Date: 1/=
6/25 11:01 AM (GMT-05:00)</p><p>To: Jeanine Waters</p><p>Subject: RE:RE: es=
sage from Walmart.com Customer, Ref ID: AA76EEF507F1448C82C50A62972D3A74 #R=
ef 20250103003125437</p><p><br/></p><p>Hello Jeanine-</p><p><br/></p><p sty=
le=3D""><br/></p><p style=3D"">Can you provide us with your order number so=
 that we can check it here on our system?</p><p style=3D""><br/></p><p styl=
e=3D"">Sincerely,</p><p style=3D"">Kyle</p><p style=3D"">Designer Living</p=
><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p><br/></p><p><br/></p><p><br/>=
</p><p><br/></p><p>Sent from my Galaxy</p><p><br/></p><p><br/></p><p><br/><=
/p><p>-------- Original message --------</p><p>From: &quot;Designer Living =
Inc.&quot;</p><p>Date: 1/3/25 6:54 PM (GMT-05:00)</p><p>To: Jeanine Waters<=
/p><p>Subject: RE:Message from Walmart.com Customer, Ref ID: AA76EEF507F144=
8C82C50A62972D3A74 #Ref 20250103003125437</p><p><br/></p><p>Hello Jeanine-<=
/p><p><br/></p><p>Can you provide us with your order number so that we can =
check it here on our system?</p><p><br/></p><p>Sincerely,</p><p>Kyle</p><p>=
Designer Living</p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Hi <strong>=
Designer Living Inc.,</strong></p><p><br/><br/></p><p>You have received an =
inquiry from <strong>Jeanine Waters</strong> <br/><br/><strong>Hello I orde=
r a dual controller for serta heated mattress pad because it said and showe=
d on the walmart website that all of the sizes have dual controls and when =
I received my full size today it only has 1 control. so I say you should ha=
ve to pay me
 back for what I paid for it and I keep the heater bed pad. it&#39;s false =
advertisement. so you have 2 choices either send me a full refund and i kee=
p the mattress pad or I keep the mattress pad and you send me half of the r=
efund. I am going to put this on my
 bed and use it until I hear from you all. Jeanine Waters email me at Water=
s68_68@hotmail.com</strong><br/><br/>You can respond to the customer direct=
ly by replying to this email. Please respond to this inquiry within 48 hour=
s based on our<a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D0=
00006402">Marketplace Seller Customer Care Requirements</a>. We will keep
 a copy of each email sent and received to help resolve disputes, improve c=
ustomer experience, and assess seller performance.</p><p><br/><br/></p><p>T=
hank you, <br/>Walmart Customer Service Team</p><p><br/><br/></p><p>RefID: =
AA76EEF507F1448C82C50A62972D3A74</p><p><img width=3D"1" height=3D"1" alt=3D=
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