From: "info@designerliving.com" Date: Mon, 06 Jan 2025 08:01:07 -0800 Subject: RE:RE: essage from Walmart.com Customer, Ref ID: AA76EEF507F1448C82C50A62972D3A74 #Ref 20250103003125437 Message-Id: To: "pc-AA76EEF507F1448C82C50A62972D3A74@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hello Jeanine-

Can you provi= de us with your order number so that we can check it here on our system?

Sincerely,

Kyle

Designer Living

=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Sent from my Gala= xy

-------- Original message ----= ----

From: "Designer Living Inc."

Date: 1/3/25 6:54 P= M (GMT-05:00)

To: Jeanine Waters

Subject: RE:Message from Walma= rt.com Customer, Ref ID: AA76EEF507F1448C82C50A62972D3A74 #Ref 202501030031= 25437

Hello Jeanine-

Can you provide us= with your order number so that we can check it here on our system?

<= br/>

Sincerely,

Kyle

Designer Living

=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D

Hi Designer Living Inc.,

You have received an inquiry from Jeanine Waters<= /strong>

Hello I order a dual controller for serta heated= mattress pad because it said and showed on the walmart website that all of= the sizes have dual controls and when I received my full size today it onl= y has 1 control. so I say you should have to pay me back for what I paid for it and I keep the heater bed pad. it's false = advertisement. so you have 2 choices either send me a full refund and i kee= p the mattress pad or I keep the mattress pad and you send me half of the r= efund. I am going to put this on my bed and use it until I hear from you all. Jeanine Waters email me at Water= s68_68@hotmail.com

You can respond to the customer direct= ly by replying to this email. Please respond to this inquiry within 48 hour= s based on ourMarketplace Seller Customer Care Requirements. We will keep a= copy of each email sent and received to help resolve disputes, improve cus= tomer experience, and assess seller performance.

Tha= nk you,
Walmart Customer Service Team

RefID: AA= 76EEF507F1448C82C50A62972D3A74