From: "info@designerliving.com" Date: Mon, 06 Jan 2025 07:49:15 -0800 Subject: RE:Re: Message from Walmart.com Customer: Ask a question, 200012388478151 #Ref 20241229003225239 Message-Id: To: "c-AABFDD4DD2E84797B79319470B214209@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Laura= / Walmart-

Thank you for your email. I can process a partial r= efund for you. If I'm going to send a replacement there is a big chance= that you will receive the same color. Or you can return it back to us and = once we receive the item we will process the full refund.

Sincerely= ,

Jerson

Designer Living Customer Service

=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D

3D"image0.jpeg"

Sent from my iPhone

On Dec 30, 2024, at 10:17=E2=80=AFAM, Designer Living Inc.=

=EF=BB=BF
Hello = Laura / Walmart-

Thank you for your email. W= e are sorry for the incorrect color of the item that you have received . Ca= n you please send us pictures of the items that were delivered. Thank you!<= /p>

Sincerely,
Jersib
Designer Living Customer S= ervice
info@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,

Laura Arriaga wants = to connect with you for the order below:

Custome= r Order Number: 200012388478151
Purchase Orde= r No: 108933922794717
Reason for Contact: Ask a question
Item name/number: = Comfort Spaces Full/Queen Cozy Velvet Comforter Sets, Luxe 3-Piece All Seas= on Down Alternative Bedding Set, Champagne Damask Comforter Bed Set with Pi= llow Shams/5998902718

Customer Message:
I was supposed to get this comforter in the color Champagne= and received it in the color Burnt Orange. Is there any way I can get the = correct color shipped to me?

What you need to do = now:
1. Reply to this message to contact the customer, and d= o so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team