From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 06 Jan 2025 07:53:37 -0800
Subject: RE:Message from Walmart.com Customer:  Ask a question,
 200012188169850   #Ref 20250104003125452
Message-Id: <KAXDSFQJ2PU4.QZQ21F8REYGK3@eecuswebserver2>
To: "c-0D5BC4B2B9074995ACE85EEB1D80C3CB@relay.walmart.com"
	<c-0D5BC4B2B9074995ACE85EEB1D80C3CB@relay.walmart.com>
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<p>Hello&nbsp;<span style=3D"text-wrap-mode: wrap;">Paula -</span></p><p><s=
pan style=3D"text-wrap-mode: wrap;"><br/></span></p><p><span style=3D"text-=
wrap-mode: wrap;">Thank you for your email. Upon further investigation, we =
have confirmed that the item ordered was in color grey. If you do not need =
the item anymore you can process a return request through your Walmart acco=
unt.</span></p><p><span style=3D"text-wrap-mode: wrap;"><br/></span></p><p>=
<span style=3D"text-wrap-mode: wrap;">Sincerely,</span></p><p><span style=3D=
"text-wrap-mode: wrap;">Kyle</span></p><p><span style=3D"text-wrap-mode: wr=
ap;">Designer Living</span></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear=
 Designer Living Inc.,&nbsp;</p><p><br/></p><p>Paula Zets wants to connect =
with you for the order below:</p><p><br/></p><p><strong> Customer Order Num=
ber</strong>:&nbsp; 200012188169850</p><p><strong> Purchase Order No</stron=
g>:&nbsp; 108925686358436</p><p><strong> Reason for Contact: </strong>&nbsp=
;Ask a question</p><p><strong> Item name/number:</strong>&nbsp; Regency Hei=
ghts Full/Queen Comforter Sets Reversible 3 Piece Extra Soft Bedding with P=
illow Shams Grey/5062629443</p><p><br/><br/></p><p><strong>Customer Message=
</strong>:<br/></p><p>Hello. We need to return this for a different color? =
We went to return it to Walmart and they said we needed to contact the sell=
er directly. So that=E2=80=99s what I=E2=80=99m doing now. We didn=E2=80=99=
t realize we got the wrong color until my grandson opened it up at Christma=
s. What are the next steps to return this and get a refund so we can re-ord=
er it in the sage green that we need? Don=E2=80=99t know why we got gray in=
stead of sage green, but hopefully we can resolve this quickly.</p><p><br/>=
</p><p><strong>What you need to do now:</strong></p><p>1. Reply to this mes=
sage to contact the customer, and do so within 48 hours, per the guidelines=
 outlined in the <a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D=
000006402#Customer_Service_Requirements">Marketplace Seller Customer Care R=
equirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/><br/></p><p>Thank =
you,&nbsp;</p><p>Your Walmart Customer Care Team</p><p><br/></p><p><img wid=
th=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwcz=
MFqxCAQANCviccw46jRg4fV9VDYQ2m_YGLGrZB1IQ1b-veF_sDbIjdyRpREXMgB-oBafUVawFKQ=
Ss3WxloEg8N1bb5ydatpqkcN2gKCwaA94QyuGWYMTcgTG5wMHLLz7_zD-4OPc67Ph-qj9k3G-bZ=
FuNqUTdIpwGJCsJdcvC0l4dVDppzUEftoz8nAJt_9PuTY-6uP-79zxpzz-0SXz3K7lQ_1ivovAA=
D__1-ZOlI"/></p>=