From: "info@designerliving.com" <info@designerliving.com>
Date: Mon, 06 Jan 2025 07:35:36 -0800
Subject: RE:RE: essage from Walmart.com Customer, Ref ID:
 AA76EEF507F1448C82C50A62972D3A74   #Ref 20250103003125437
Message-Id: <8THCZGLJ2PU4.U9H4624BS31Y@eecuswebserver2>
To: "pc-AA76EEF507F1448C82C50A62972D3A74@relay.walmart.com"
	<pc-AA76EEF507F1448C82C50A62972D3A74@relay.walmart.com>
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<body<p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-fami=
ly:&#39;Arial&#39;,sans-serif">Hello <span style=3D"text-wrap-mode: wrap;">=
Jeanine</span>, </span></p><p style=3D"margin-top:1px;margin-bottom:1px"><s=
pan style=3D"font-family:&#39;Arial&#39;,sans-serif">&nbsp;</span></p><p st=
yle=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Ar=
ial&#39;,sans-serif">Thank you for reaching out.</span></p><p style=3D"marg=
in-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sa=
ns-serif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><s=
pan style=3D"font-family:&#39;Arial&#39;,sans-serif">Unfortunately, this or=
der was fulfilled by Walmart, so we don=E2=80=99t have access to your order=
 details. Please contact Walmart Customer Service for assistance.</span></p=
><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&=
#39;Arial&#39;,sans-serif">&nbsp;</span></p><p style=3D"margin-top:1px;marg=
in-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-serif">We ap=
ologize for any inconvenience and wish we could help further.</span></p><p =
style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;=
Arial&#39;,sans-serif">&nbsp;</span></p><p style=3D"margin-top:1px;margin-b=
ottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-serif">&nbsp;</s=
pan></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-f=
amily:&#39;Arial&#39;,sans-serif">Sincerely, </span></p><p style=3D"margin-=
top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Arial&#39;,sans-=
serif">Giselle </span></p><p style=3D"margin-top:1px;margin-bottom:1px"><sp=
an style=3D"font-family:&#39;Arial&#39;,sans-serif">Designer Living Custome=
r Service </span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span st=
yle=3D"font-family:&#39;Arial&#39;,sans-serif">info@designerliving.com</spa=
n></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p><br/></p><p>Order# 2000127-58449942=
</p><p><br/></p><p><br/></p><p><br/></p><p>Sent from my Galaxy</p><p><br/><=
/p><p><br/></p><p><br/></p><p>-------- Original message --------</p><p>From=
: &quot;Designer Living Inc.&quot;</p><p>Date: 1/3/25 6:54 PM (GMT-05:00)</=
p><p>To: Jeanine Waters</p><p>Subject: RE:Message from Walmart.com Customer=
, Ref ID: AA76EEF507F1448C82C50A62972D3A74 #Ref 20250103003125437</p><p><br=
/></p><p>Hello Jeanine-</p><p><br/></p><p>Can you provide us with your orde=
r number so that we can check it here on our system?</p><p><br/></p><p>Sinc=
erely,</p><p>Kyle</p><p>Designer Living</p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p=
><br/></p><p>Hi <strong>Designer Living Inc.,</strong></p><p><br/><br/></p>=
<p>You have received an inquiry from <strong>Jeanine Waters</strong> <br/><=
br/><strong>Hello I order a dual controller for serta heated mattress pad b=
ecause it said and showed on the walmart website that all of the sizes have=
 dual controls and when I received my full size today it only has 1 control=
. so I say you should have to pay me
 back for what I paid for it and I keep the heater bed pad. it&#39;s false =
advertisement. so you have 2 choices either send me a full refund and i kee=
p the mattress pad or I keep the mattress pad and you send me half of the r=
efund. I am going to put this on my
 bed and use it until I hear from you all. Jeanine Waters email me at Water=
s68_68@hotmail.com</strong><br/><br/>You can respond to the customer direct=
ly by replying to this email. Please respond to this inquiry within 48 hour=
s based on our<a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D0=
00006402">Marketplace Seller Customer Care Requirements</a>. We will keep a=
 copy of each email sent and received to help resolve disputes, improve cus=
tomer experience, and assess seller performance.</p><p><br/><br/></p><p>Tha=
nk you, <br/>Walmart Customer Service Team</p><p><br/><br/></p><p>RefID: AA=
76EEF507F1448C82C50A62972D3A74</p><p><img width=3D"1" height=3D"1" alt=3D""=
 src=3D"http://cccp.relay.walmart.com/o/eJwczF1qAyEQAODTrI_LOI4_--CD2A0U8lD=
aE1hnTIWNAbuk9PaFXuDjWJpxJEqi9sZuROCD-oq6BXbijHABqqFZFluFOFRnCn0W1SMCWtBgEE=
nrsDrcinDTwQoZRl4Iphzld_0px73Mc62Pu-qjdpZxvnJMybt9v1jwF00UcsBsITncPL6Y5EnN2=
Ed7LAQs3_02ZB792cft3zljzvltMeljv173d_WM-BcAAP__mI46iQ"/></p><p><img width=3D=
"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o/eJwczM1qwz=
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relay.walmart.com/o/eJwczMFqxCAQANCviccwjqOjBw9is1DYQ2m_wI3jVsi6kIaU_n1pr-_=
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