From: "info@designerliving.com" Date: Tue, 31 Dec 2024 10:24:48 -0800 Subject: RE:Fwd: Message from Walmart.com Customer: Cancel my order, 200012721998231 #Ref 20241231003425282 Message-Id: To: "ascendinglives@live.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Kathy,

We apologize = for any inconvenience caused. Our Customer Support team is available to ass= ist you Monday through Friday, from 7:00 AM to 3:00 PM.

To process a retu= rn, please follow these steps:

Log into your= profile or account.
Navigate to "My Purchases."
Select the i= tem you wish to return.
Click the "Return" button.

Should you need any further assistance, please don't= hesitate to reach out. I would be happy to help.

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Sincerely,
Giselle
Designer Living Customer= Service
info@designerliving.com

=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=

Kathy Ramirez

Begin forwarded message:

From: Kathy Ramirez

=EF=BB=BF Hello Giselle.

That=E2=80=99s un= fortunate that you would not cancel my order especially when I cancelled wi= thin 30 minutes of ordering in the middle of the night. Please provid= e me with information on how to return the item for a refund upon receipt o= f receiving item.

Thank you.
Kathy Ramir= ez

On Dec 31, 2024, at 8:11=E2=80=AFAM, Designer= Living Inc.
=EF=BB=BF
Hello Kathy,

Thank you for reaching out.

Unfortunately, it is t= oo late to cancel your because it is already processing and too far into th= e system to prevent shipment at this time.

Sincerely,
Giselle
Designer Living Customer Service
<= p style=3D"margin-top:1px;margin-bottom:1px">info@designerl= iving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear = Designer Living Inc.,

Kathy Ramirez wants to connec= t with you for the order below:

Customer Order Nu= mber: 200012721998231
Purchase Order No: 108936766590660
Reason for Contact: = Cancel my order
Item name/number: Regency Heig= hts Full/Queen Waffle Weave Textured Quilt Set 3-Piece Coverlet Comforter S= et All Season Bedspread White/12468154111

Cu= stomer Message:
Cancellation is requested

What you need to do now:
1. Reply to this messa= ge to contact the customer, and do so within 48 hours, per the guidelines o= utlined in theMarketplace Seller Customer Care Re= quirements.
2. If there has been no reply to this communication wi= thin 48 hours, Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

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