From: "info@designerliving.com" Date: Tue, 31 Dec 2024 10:32:35 -0800 Subject: RE:Re: Message from Walmart.com Customer: Cancel my order, 200012721998231 #Ref 20241231003425282 Message-Id: To: "c-E60AFA85773E4BB78CE9A9C22259B8E0@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Kathy,

We are unable to proce= ss the cancellation once the order has been processed. Sorry about that.

Sincerely,

Giselle

Designer Living Customer Ser= vice

info@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Hi Giselle.

My item was NOT shipped yesterday at 4:00 pm. I didn=E2=80= =99t order the bedspread until 12:46 am today. Why wouldn=E2=80=99t y= ou cancel my order?

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Kathy Ramirez

On Dec 31, 2024, at 10:07=E2=80=AFAM, Kathy Ramire= z

=EF=BB=BF Hello Giselle.

Tha= t=E2=80=99s unfortunate that you would not cancel my order especially when = I cancelled within 30 minutes of ordering in the middle of the night. = ;Please provide me with information on how to return the item for a refund = upon receipt of receiving item.

Thank you.
=
Kathy Ramirez

On Dec 31, 2024, at 8:11=E2=80=AF= AM, Designer Living Inc.
=EF=BB=BF
Hello Kathy,

Thank you for reaching out.

Unfortunate= ly, it is too late to cancel your because it is already processing and too = far into the system to prevent shipment at this time.

=
Sincerely,
Gi= selle
Designer Living Customer Service
info= @designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc.,

Kathy Ramirez wants = to connect with you for the order below:

Customer= Order Number: 200012721998231
Purchase Order = No: 108936766590660
Reason for Contact: Cancel my order
Item name/number: Reg= ency Heights Full/Queen Waffle Weave Textured Quilt Set 3-Piece Coverlet Co= mforter Set All Season Bedspread White/12468154111

<= strong>Customer Message:
Cancellation is requested
<= p>
What you need to do now:
1. Reply to t= his message to contact the customer, and do so within 48 hours, per the gui= delines outlined in theMarketplace Seller Custome= r Care Requirements.
2. If there has been no reply to this communi= cation within 48 hours, Walmart may proactively refund the customer.
=

Thank you,
Your Walmart Customer Care Team
=