From: "info@designerliving.com" Date: Mon, 30 Dec 2024 11:14:56 -0800 Subject: RE:Re: Please contact the customer - My order is delayed #Ref 20241230003225254 Message-Id: To: "c-9195FF78AB344F4CB1F03D86CFDFAB86@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Sarah,

The replacement has been processed. Your = replacement order number is CS0000091006, and it may take 5-7 business days= to arrive once it ships.

Sincerely,

Giselle&= nbsp;

Designer Living Customer Service

info@designerlivin= g.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D

Thank you!
Shipping address is 1= 21 Dartmouth Street, Warren PA 16365

On Mon, Dec 30,= 2024, 11:57 AM info@designerliving.com <s-9195FF78AB344F4CB1F03D86= CFDFAB86@relay.walmart.com> wrote:

You have a message from Designer Living Inc. - Walmart.com <= /p>

Sales Order Id: = 200012537386008
Item: Mi Zone Kids Cynthia P= olyester Printed Butterfly Comforter Set in Pink

Hello Sarah / Walmart -

Thank you for your email= . There is no shipping movement on the order, I can a replacement for you. = If you agree to this, may you confirm your shipping address please? And ple= ase allow 5-7 business days for FedEx Ground delivery.

S= incerely,
Jerson
Designer Living Customer Service
info@designerliving.c= om
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer Living Inc. <= /p>

** THIS IS AN ESCALATION **

This is Wal= mart Customer Care, contacting you on behalf of the customer for the order = below. The customer is receiving a copy of this message.

= Customer Name: Sarah Dispenza
Customer= Order Number: 200012537386008
Purchase Order N= o: 108933922668515
Reason for Contact: My order is delayed
Item name/number: = ; Mi Zone Kids Cynthia Polyester Printed Butterfly Comforter Set in Pink/67= 0126162
Agent message: My order is delayed. = Please let me know its status.

What y= ou need to do now:
1. Reply to this message to contact the c= ustomer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Re= quirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

Walmart Customer S= ervice Team