From: "info@designerliving.com" Date: Mon, 30 Dec 2024 10:47:24 -0800 Subject: RE:Re: Re: Message from Walmart.com Customer: Where is my order, 200012752109703 #Ref 20241227003425174 Message-Id: <3ZIRDXVF0PU4.IAISDHTUFMQN3@eecuswebserver2> To: "c-BCC4475614B340B3BF37997F2E079AD9@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

You're welcome!

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Ok, thank = you.

On Mon, Dec 30, 2024 at 11:35=E2=80=AFAM Designer Li= ving Inc. <s-BCC4475614B340B3BF37997F2E079AD9@relay.walmart.com> wro= te:

Hello Kimberly,

We will open a los= t package investigation with FedEx. Generally, this will take anywhere betw= een 1-8 business days to resolve; however, it can be completed sooner. Once= FedEx completes their investigation, they will notify us of the results; a= nd we in turn will contact you with an update. We appreciate your patience = while the investigation is in progress. Thank you!

Sincerely,
Giselle
Designer Living Customer Service
info@designerliving.com=

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Well I never g= ot it unless some else did

On Fri, Dec 27, 2024 at 6:15=E2= =80=AFPM Designer Living Inc. <s-BCC4475614B340B3BF37997F= 2E079AD9@relay.walmart.com> wrote:
Hello Kimberly,

Thank you for reaching out.

= Upon checking with FedEx, your order with the tracking number 28192598= 7508 has been delivered on 11/22/2024. We ask that you first check wi= th other family members, neighbors and around the outside of your home to e= nsure the package was not misplaced.

&nbs= p;
Sincere= ly,
Gisell= e
= Designer= Living Customer Service
info@designerliving.com

<= p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D

Dear Designer Living Inc.,

=
Kimberly Tobin wants to connect with you for the order below:
=
Customer Order Number: 200012752109703<= /p>
Purchase Order No: 108932333131993
Reason for Contact: Where is my order
It= em name/number: Regency Heights Textured Waffle Like Full/Qu= een Comforter Sets 3 Piece Bedding with Pillow Shams Light Grey/5065486912<= /p>

Customer Message:
Says w= as delivered but I never got it

What you need to = do now:
1. Reply to this message to contact the customer, an= d do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.=
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank = you,
Your Walmart Customer Care Team

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