From: "info@designerliving.com" Date: Mon, 30 Dec 2024 08:57:37 -0800 Subject: RE:Please contact the customer - My order is delayed #Ref 20241230003225254 Message-Id: To: "a-9195FF78AB344F4CB1F03D86CFDFAB86@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Sarah / Walmart = -

Thank you for your email. There is no shipping movement= on the order, I can a replacement for you. If you agree to this, may you c= onfirm your shipping address please? And please allow 5-7 business days for= FedEx Ground delivery.

Sincerely,

Jerson

De= signer Living Customer Service

info@designerliving.com

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Dear Designer Living Inc.

** THIS = IS AN ESCALATION **

This is Walmart Customer Care, contac= ting you on behalf of the customer for the order below. The customer is rec= eiving a copy of this message.

Customer Name: Sarah Dispenza

Customer Order Number:&nb= sp;200012537386008

Purchase Order No: 108933922= 668515

Reason for Contact: My order is delaye= d

Item name/number: Mi Zone Kids Cynthia Pol= yester Printed Butterfly Comforter Set in Pink/670126162

Age= nt message: My order is delayed. Please let me know its sta= tus.

What you need to do now:

1. Reply to this message to contact the customer, and do so within = 48 hours, per the guidelines outlined in the Mark= etplace Seller Customer Care Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

=