From: "info@designerliving.com" Date: Mon, 30 Dec 2024 08:17:12 -0800 Subject: RE:RE: RE:RE: [EXTERNAL] RE:Message from Walmart.com Customer: Where is my order, 200012336947476 #Ref 20241219003224919 Message-Id: To: "c-9FB24BD1139544CDAB9C52D36239F7A5@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

You're welcome!

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Thank you I will check my account today.

From: s-9FB24BD= 1139544CDAB9C52D36239F7A5@relay.walmart.com

<= p class=3D"MsoNormal" style=3D"background:white">CAUTION: This email originated outside of the or= ganization. Do not click links or open attachments unless you are expecting this email and know the contents are safe.

Hello Mic= helle/ Walmart-

Thank you for your email. Upon checking = with your Order No: 200012336947476/ Purchase order No: 108933379= 464663, the item has been refunded successfully. Kindly try to check your b= ank to see the amount that has been refunded. Thanks!

Si= ncerely,

Jerson

Designer Living Customer Service

info@des= ignerliving.com

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Thank yo= u for your response. Sorry I could not respond prior to today, our systems = were down. I would appreciate a new set being sent to me. I contacted FedEx= again concerning this shipment. I am getting nowhere fast and the frustrat= ion is beyond unnecessary.

Please ship a new = bedding set to:

Trini Vandermark

503 GuyRay Drive

Red Lion PA 17356

<= p class=3D"MsoNormal">Thank you

From: s-9FB24BD1139544CDAB9C52D36239F7A= 5@relay.walmart.com

CAUTION: This email originated outside o= f the organization. Do not click links or open attachments unless you are e= xpecting this email and know the contents are safe.

Hell= o Michelle/ Walmart-

Thank you for your email. We are so= rry to hear your order has not arrived. Unfortunately, we cannot see furthe= r into FedEx's system as to why there have been no scans for this packa= ge. We would like to send you a replacement order. If you agree with the resolution provided, can you give us the address where we will send the re= placement?

Sincerely,

Kyle

Designer Living

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Dear Designer Living Inc.,

trini vandermark wants to = connect with you for the order below:

Customer Order Number: 200012336947476

Purchase Order No: = 108933379464663

Reason for Cont= act: Where is my order

Item name/number: Woolrich Full/Queen Do= wn Alternative Comforter Set with Decor Pillow 4-Piece Ultra Soft Southwest= ern Bedding Set, Brown Southwestern print/2788765528

Customer Message:

Per FedEx deli= very I have not received the package. They need you to contact them to star= t a trace apparently tracking # is 770295522801. I have spoken/tracked this= since 12/1

What you need to do = now:

1. Reply to this message to contact the customer= , and do so within 48 hours, per the guidelines outlined in theMarketplace Seller Customer Care Requirements.<= br/>2. If there has been no reply to this communication within 48 hours, Wa= lmart may proactively refund the customer.

Thank you,

You= r Walmart Customer Care Team

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