Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012698501085 #Ref
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 30 Dec 2024 08:30:05 -0800

Hello Cherelle,

Thank you for reaching out.

Your order has been shipped from the warehouse; however, FedEx failed to scan the package and it may have been lost. We are in the process of sending a replacement and will ship it to you as soon as possible.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

===============================================================================

Hello, I still have not received this item.

On Fri, Nov 29, 2024 at 2:15 PM Designer Living Inc. <[email-masked]> wrote:

Hello Cherelle,

Thank you for reaching out.

Your order has been shipped from the warehouse; however, FedEx failed to scan the package and it may have been lost. We are in the process of sending a replacement and will ship it to you as soon as possible.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

===============================================================================

Dear Designer Living Inc.,

Cherelle Vaidya wants to connect with you for the order below:

Customer Order Number:  200012698501085

Purchase Order No:  108930958983089

Reason for Contact:  Where is my order

Item name/number:  Madison Park Blush Throw Blanket, Cozy Soft Throw for Bed, Sofa, Couch, Long Faux Fur Blanket for All Seasons, Christmas Gifts for Women, Men, 50x60"/56160364

Customer Message:

Hello, I’m looking for an update on my order that hasn’t arrived yet. Can you help me?

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team