From: "info@designerliving.com" Date: Fri, 27 Dec 2024 14:01:48 -0800 Subject: RE:Re: Please contact the customer - Refund Not Received #Ref 20241227003225161 Message-Id: <54WGGRAKZOU4.6J1FTZHDCJ9W1@eecuswebserver2> To: "c-07792A4E6E6B4690A476F2E62DD13C32@relay.walmart.com" MIME-Version: 1.0 Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable

Hello Hailey,

The photo attached shows where they put = your package.

3D"image.png"/

Please let= us know if this is the correct address.

Sincerely, =

Giselle

Designer Living Customer Service

inf= o@designerliving.com

=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

I=E2=80= =99ve checked every where if they set it by the street someone could have s= tole

It I know it=E2=80=99s not y=E2=80=99all fault I appreciate you = replying to me

On Fri, Dec 27, 2024 at 1:04=E2=80=AF= PM info@designerliving.com &= lt;= s-07792A4E6E6B4690A476F2E62DD13C32@relay.walmart.com> wrote:

You have a message from Designer Living Inc. - Walmart= .com

Sales Order Id: 200012604368394
Item: Comfort Sp= aces Queen Sheet Set, Flannel Bed Sheets Queen, 100% Cotton Bed Sheets Set = with Deep Pocket, 4-Piece, Bed Size: Queen, Actual Color: Novalty Blue Pola= r Bears

Hello Hailey / Walmart-
&n= bsp;
Thank you for your email. Upon checking with FedEx, your o= rder#:200012604368394 / Purchase order #: 108934237989248 wi= th the tracking#: 770547297360 has been delivered on 03/30/2023. = We ask that you first check with other family members, neighbors and aroun= d the outside of your home to ensure the package was not misplaced.

Sincerely,
Jerson
Designer Living Customer Se= rvice
in= fo@designerliving.com
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D= =3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D

Dear Designer = Living Inc.,

** THIS IS AN ESCALATION **

This is Walmart Customer Care, contacting you on behalf of the cust= omer for the order below.

Customer Name: Hailey Samuel
Customer Order Number: 200= 012604368394
Purchase Order No: 108934237989248=
Reason for Contact: Refund Not Received
<= p> Item name/number: Comfort Spaces Queen Sheet Set= , Flannel Bed Sheets Queen, 100% Cotton Bed Sheets Set with Deep Pocket, 4-= Piece, Bed Size: Queen, Actual Color: Novalty Blue Polar Bears/1396024506

Agent message: Hi, Se= ller! Our customer, Hailey Samuel reached to us because the items were tagg= ed delivered even though she hasn t received it yet. Customer wants a Refun= d. Kindly assist our customer on this and hoping for your immediate respons= e. Thank you and have a good day!

Wha= t you need to do now:
1. Reply to this message to contact th= e customer, and do so within 48 hours, per the guidelines outlined in the <= a href=3D"https://sellerhelp.walmart.com/s/guide?article=3D000006402#Custom= er_Service_Requirements" target=3D"_blank">Marketplace Seller Customer Care= Requirements.
2. If there has been no reply to this communication within 48 hours,= Walmart may proactively refund the customer.

Thank you,
Your Walmart Customer Care Team

W= almart Customer Service Team