From: "info@designerliving.com" <info@designerliving.com>
Date: Fri, 27 Dec 2024 11:04:06 -0800
Subject: RE:Please contact the customer - Refund Not Received   #Ref
 20241227003225161
Message-Id: <JMSH0SXIZOU4.YH5CSWCHIAQS@eecuswebserver2>
To: "a-07792A4E6E6B4690A476F2E62DD13C32@relay.walmart.com"
	<a-07792A4E6E6B4690A476F2E62DD13C32@relay.walmart.com>
MIME-Version: 1.0
Content-Type: text/html; charset=utf-8
Content-Transfer-Encoding: quoted-printable

<p>Hello <span style=3D"text-wrap-mode: wrap;">Hailey&nbsp;</span>/ Walmart=
-</p><p>&nbsp;</p><p>Thank you for your email.&nbsp; Upon checking with Fed=
Ex, your order#:<span style=3D"text-wrap-mode: wrap;">200012604368394&nbsp;=
</span>/ Purchase order #:&nbsp;<span style=3D"text-wrap-mode: wrap;">10893=
4237989248&nbsp;</span>with the tracking#:&nbsp;770547297360 has been deliv=
ered on 03/30/2023.&nbsp; We ask that you first check with other family mem=
bers, neighbors and around the outside of your home to ensure the package w=
as not misplaced.&nbsp;</p><p>&nbsp;</p><p>Sincerely,</p><p>Jerson</p><p>De=
signer Living Customer Service</p><p>info@designerliving.com</p><p>=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D</p><p></p><p>Dear Designer Living Inc.,&nbsp;</p><p><br/></p><p>** THIS=
 IS AN ESCALATION **</p><p><br/></p><p>This is Walmart Customer Care, conta=
cting you on behalf of the customer for the order below.</p><p><br/></p><p>=
<strong> Customer Name:</strong>&nbsp;Hailey Samuel</p><p><strong>Customer =
Order Number:</strong>&nbsp;200012604368394</p><p><strong>Purchase Order No=
:</strong>&nbsp;108934237989248</p><p><strong> Reason for Contact: </strong=
>&nbsp;Refund Not Received</p><p><strong> Item name/number: </strong>&nbsp;=
 Comfort Spaces Queen Sheet Set, Flannel Bed Sheets Queen, 100% Cotton Bed =
Sheets Set with Deep Pocket, 4-Piece, Bed Size: Queen, Actual Color: Novalt=
y Blue Polar Bears/1396024506</p><p><br/></p><p><br/></p><p><strong> Agent =
message: </strong>&nbsp; Hi, Seller! Our customer, Hailey Samuel reached to=
 us because the items were tagged delivered even though she hasn t received=
 it yet. Customer wants a Refund. Kindly assist our customer on this and ho=
ping for your immediate response. Thank you and have a good day!</p><p><br/=
></p><p><br/></p><p><strong>What you need to do now:</strong></p><p>1. Repl=
y to this message to contact the customer, and do so within 48 hours, per t=
he guidelines outlined in the <a href=3D"https://sellerhelp.walmart.com/s/g=
uide?article=3D000006402#Customer_Service_Requirements">Marketplace Seller =
Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczE1KxDAUAODTNMuS9zNJs8iidiIIsxA9QZL3OgY6Gail4u0FL_BJzCs5VqMRPF0IGTyarx=
gkO8mrBgRfQhGp6gtXmQhLnaw1LaJFBkQPEwaCEZQvlkAKrcI1h4Htrlv-HX_y9sj7Mdbnw7Rem=
2g_3iRa7wPOnFxyL-yCndm7V0wOr1eghdDssfX1ObAV_W73rvvWztbv_84Rl2V5H2j-TLdb-jBn=
xL8AAAD__4yvOmc"/></p>=