Subject: RE:Message from Walmart.com Customer: Ask a question, 200012619468942 #Ref 20241226003425126
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 27 Dec 2024 08:20:13 -0800

Hello Lacey,

Thank you for reaching out!

We apologize that the item you received did not meet your expectations. If you would like to request a return for a refund, please follow the instructions below:

1. Go to your profile or account.

2. Click on "My purchases."

3. Click on the item you want to return.

4. Click on the return button.

Please let me know if you need further assistance, and I will be happy to assist you.

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Dear Designer Living Inc.,

Lacey Pendergrass wants to connect with you for the order below:

Customer Order Number:  200012619468942

Purchase Order No:  108934346491915

Reason for Contact:  Ask a question

Item name/number:  Intelligent Design King/Cal King Size Comforter Sets, 4-Piece Velvet Bedding Set for All Seasons, Black Comforter Bed Set with Decor Pillow/673364033

Customer Message:

It's not microfiber it is polyester and it is so hot. They are very cheap feeling and does not feel like silk. They are Shiney but that's it. Not comfortable.

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team