Subject: RE:Message from Walmart.com Customer: Where is my order, 200012634177625 #Ref 20241226003425129
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Fri, 27 Dec 2024 08:30:02 -0800

Hello Alyssa,

Thank you for reaching out.

We apologize for the delay with your order. Unfortunately, we have not yet received an update from FedEx. To ensure a swift resolution, we have processed a replacement for you. It should arrive within 5-7 business days once shipped.

If you have any further questions or concerns, please feel free to contact us.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

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Dear Designer Living Inc.,

Alyssa Nava wants to connect with you for the order below:

Customer Order Number:  200012634177625

Purchase Order No:  108934028477837

Reason for Contact:  Where is my order

Item name/number:  Intelligent Design Full/Queen Size Comforter Sets, 4-Piece Velvet Bedding Set for All Seasons, Blush Comforter Bed Set with Decor Pillow/366704808

Customer Message:

Where’s my order???? I’ve heard nothing back from you

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team