Subject: RE:Product support #Ref 20241224003425089
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 24 Dec 2024 07:26:23 -0800

Hello Marcos,

Thank you for reaching out.

May I know your order number so we can check?

Sincerely,

Giselle

Designer Living Customer Service

[email-masked]

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Hello,

I bought one of your sets on the august 3. The towels is amazing quality we are loving it.

The issue is that the side is ripping. It is gradually losing a threat I am not sure what to do to fix it or stop threat of even not growing.

Best Regards,

Marcos Guedes