From: "info@designerliving.com" <info@designerliving.com>
Date: Tue, 24 Dec 2024 07:39:19 -0800
Subject: RE:Please contact the customer - Damaged/Missing Parts/Not Received  
 #Ref 20241223003425086
Message-Id: <69BM3LAKYOU4.1HFAD3X788SG2@eecuswebserver2>
To: "a-6527C3B10BC84CD2A39C56A71B17871E@relay.walmart.com"
	<a-6527C3B10BC84CD2A39C56A71B17871E@relay.walmart.com>
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<p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#=
39;Arial&#39;,sans-serif;color:black">Hello <span style=3D"text-wrap-mode: =
wrap;">Jaylynn</span>,</span></p><p style=3D"margin-top:1px;margin-bottom:1=
px"><span style=3D"font-family:&#39;Arial&#39;,sans-serif;color:black">&nbs=
p;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"f=
ont-family:&#39;Arial&#39;,sans-serif;color:black">Thank you for reaching o=
ut.&nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span sty=
le=3D"font-family:&#39;Arial&#39;,sans-serif;color:black">&nbsp;</span></p>=
<p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#=
39;Arial&#39;,sans-serif;color:black">Upon checking with FedEx, your order =
with the tracking number&nbsp;770742939819 has been delivered on 12/19/2024=
.&nbsp; We ask that you first check with other family members, neighbors an=
d around the outside of your home to ensure the package was not misplaced.&=
nbsp;</span></p><p style=3D"margin-top:1px;margin-bottom:1px"><span style=3D=
"font-family:&#39;Arial&#39;,sans-serif;color:black">&nbsp;</span></p><p st=
yle=3D"margin-top:1px;margin-bottom:1px"><span style=3D"font-family:&#39;Ar=
ial&#39;,sans-serif;color:black">&nbsp;</span></p><p style=3D"margin-top:1p=
x;margin-bottom:1px;background:white"><span style=3D"font-family:&#39;Arial=
&#39;,sans-serif;color:black">Sincerely,</span></p><p style=3D"margin-top:1=
px;margin-bottom:1px;background:white"><span style=3D"font-family:&#39;Aria=
l&#39;,sans-serif;color:black">Giselle</span></p><p style=3D"margin-top:1px=
;margin-bottom:1px;background:white"><span style=3D"font-family:&#39;Arial&=
#39;,sans-serif;color:black">Designer Living Customer Service</span></p><p =
style=3D"margin-top:1px;margin-bottom:1px;background:white"><span style=3D"=
color:black"><a href=3D"mailto:info@designerliving.com"><span style=3D"font=
-family:&#39;Arial&#39;,sans-serif">info@designerliving.com</span></a></spa=
n></p><p><br/></p><p>=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=
=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D=3D</p><p></p><p>Dear Designer Living Inc.&nb=
sp;</p><p><br/></p><p>** THIS IS AN ESCALATION **</p><p><br/></p><p>This is=
 Walmart Customer Care, contacting you on behalf of the customer for the or=
der below. The customer is receiving a copy of this message.</p><p><br/></p=
><p><strong> Customer Name:</strong>&nbsp;Jaylynn Gilmore</p><p><strong>Cus=
tomer Order Number:</strong>&nbsp;200012768983068</p><p><strong>Purchase Or=
der No:</strong>&nbsp;108934977262341</p><p><strong> Reason for Contact: </=
strong>&nbsp;Damaged/Missing Parts/Not Received</p><p><strong> Item name/nu=
mber: </strong>&nbsp; Serta Parsa Full Size Cozy Plush Electric Throw Heate=
d Blanket Multi Heat Level Charcoal Gray, Size: Full, Actual Color: Charcoa=
l Grey/1017511017</p><p><strong> Agent message: </strong>&nbsp; Hello,
Our customer claims they have not recieved the item ordered from your compa=
ny. Please look into this and reach out to customer about this issue. Thank=
 you.</p><p><br/></p><p><br/></p><p><strong>What you need to do now:</stron=
g></p><p>1. Reply to this message to contact the customer, and do so within=
 48 hours, per the guidelines outlined in the <a href=3D"https://sellerhelp=
.walmart.com/s/guide?article=3D000006402#Customer_Service_Requirements">Mar=
ketplace Seller Customer Care Requirements.</a>
 <br/> 2. If there has been no reply to this communication within 48 hours,=
 Walmart may proactively refund the customer.</p><p><br/></p><p><br/></p><p=
>Thank you,&nbsp;<br/> Your Walmart Customer Care Team</p><p><br/></p><p><i=
mg width=3D"1" height=3D"1" alt=3D"" src=3D"http://cccp.relay.walmart.com/o=
/eJwczMFuwyAMANCvCcfINraBA4eE5TCph2n7AhpIh5RSKYs67e8n9QdeiXmzytXUiM4KkJWA5j=
uK0AYUlNiKQqaQ8cqKIVjwcEVrWiQgRiIGlSA4chUMxWNRFF69DgxH3fPf-Jv3ez7OcX3cTetrK=
7Wf7yWqkEt2RpiT5_RGkw1JdHI4o_MOF3PE1rfHwFDqT7v1euzt2frt5ZwxpfQx2OlruVyWT_OM=
9B8AAP__2ik3ow"/></p>=