Subject: RE:Re: Message from Walmart.com Customer: Where is my order, 200012855009432 #Ref 20241223003425056
From: "[email-masked]" <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 23 Dec 2024 11:53:35 -0800

Hello Bonita,

Thank you for reaching out.

We would like to inform you that your order has been shipped from our warehouse. FedEx needs to scan the package in order to provide an update on its status.

If you have any further concerns, please don't hesitate to contact us.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

===============================================================================

I'm sure not in time for xmas..it was a gift and I ordered it in plenty of time, the error was on your part and it's really sad

On Mon, Dec 23, 2024, 1:32 PM Designer Living Inc. <[email-masked]> wrote:

Hello Bonita,

Thank you for reaching out.

We would like to inform you that your order has been shipped from our warehouse. FedEx needs to scan the package in order to provide an update on its status.

If you have any further concerns, please don't hesitate to contact us.

Sincerely,
Giselle
Designer Living Customer Service
[email-masked]

===============================================================================

Dear Designer Living Inc.,

bonita stevens wants to connect with you for the order below:

Customer Order Number:  200012855009432

Purchase Order No:  108935292427267

Reason for Contact:  Where is my order

Item name/number:  Comfort Spaces Cotton Flannel 135GSM 4-Piece Novalty Grey Bedding Set, Queen/1670390647

Customer Message:

Good Day

please assist with missing order / delayed order.

as per Fed the item was not received by them from you

could you please contact he customer with regards to the order and a new EDD as this was a gift for Christmas

please contact within 24/48hours with resolution

What you need to do now:

1. Reply to this message to contact the customer, and do so within 48 hours, per the guidelines outlined in the Marketplace Seller Customer Care Requirements.

2. If there has been no reply to this communication within 48 hours, Walmart may proactively refund the customer.

Thank you,

Your Walmart Customer Care Team